Mary Vincent
Smiths Grove,KY
Summary
Proven Pharmacy Technician with a track record of enhancing operations at Alford’s Pharmacy through expert medication management and insurance billing. Demonstrates exceptional problem-solving and team collaboration abilities, ensuring accuracy and efficiency in high-stakes environments. Achieved significant improvements in prescription processing speed and customer service satisfaction.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
Alford’s Pharmacy
11.2021 - Current
- Answer incoming phone calls and address questions from customers and healthcare providers.
- Stock, label, and inventory medication to keep accurate records.
- Calculate dosage and fill prescriptions with absolute accuracy.
- Expedite insurance claim resolutions by liaising with healthcare providers and insurance companies on patients behalf.
- Collaborate with healthcare professionals to clarify prescription details, ensuring accuracy.
- Resolve third-party billing, computer system and customer service issues.
- Train new pharmacy technicians, ensuring customer service standards were adequately met
Office Assistant
Select Property Management
08.2018 - 09.2021
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Took maintenance requests from tenants and distributed to the appropriate contractors
- Maintained leasing website, advertising properties for rent.
Education
Edmonson County High School
Brownsville, KY05.2015
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Insurance Billing
- Customer Service
- Prioritization and Organization
- Attention to Detail
Timeline
Pharmacy Technician
Alford’s Pharmacy
11.2021 - Current
Office Assistant
Select Property Management
08.2018 - 09.2021
Edmonson County High School
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