Mary Walsh
Smithville,NJ
Summary
Accomplished Sr. Insurance Adjuster known for strong negotiation skills and leadership in training initiatives. Demonstrated ability to analyze claims and recommend process improvements, driving efficiency and client satisfaction.
Overview
13
13
years of professional experience
Work History
Sr. Insurance Adjuster
CCMSI
Linwood, NJ
10.2020 - 10.2025
- Evaluated claims to determine coverage eligibility and settlement amounts.
- Coordinated with clients, healthcare providers, and legal representatives for information gathering.
- Analyzed loss reports to identify patterns and recommend process improvements.
- Negotiated settlements to achieve favorable outcomes for clients while ensuring compliance with policies.
Sr. Insurance Adjuster
AmeriHealth Casualty
Philadelphia, PA
10.2012 - 03.2018
- Trained junior adjusters on best practices and effective claim processing techniques.
- Enhanced accuracy of claim assessments through detailed documentation and thorough investigations.
- Developed standard operating procedures to streamline workflow and improve efficiency in claims handling.
- Led initiatives to implement new software tools, increasing productivity within the team.
Education
Katherine Gibbs School For Business
Skills
- Policy interpretation
- Damage assessment
- Claims investigation
- Reserves recommendations
- Provided clients, claimants and attorney's with all current information updates
Timeline
Sr. Insurance Adjuster
CCMSI
10.2020 - 10.2025
Sr. Insurance Adjuster
AmeriHealth Casualty
10.2012 - 03.2018
Katherine Gibbs School For Business