Mary Wheat
Carriere,MS
Summary
Detail-oriented office manager with a proven track record in streamlining operations and enhancing team collaboration. Expertise in process improvement and effective communication drives organizational efficiency.
Overview
29
29
years of professional experience
Work History
Office Manager
Stark Exterminators
Picayune, MS
07.2016 - 04.2026
- Streamlined office operations by implementing efficient scheduling and resource allocation.
- Coordinated team meetings and training sessions to foster communication and collaboration.
- Oversaw daily administrative tasks, ensuring compliance with company policies and procedures.
- Implemented process improvements that enhanced workflow efficiency across departments.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Office Administrator
C & H Pest Control
Picayune, MS
08.2012 - 07.2016
- Managed scheduling and appointment coordination for pest control services, ensuring efficient daily operations.
- Developed and maintained filing systems, improving document retrieval speed and organization.
- Assisted in processing customer inquiries, enhancing service response times and client satisfaction.
- Coordinated communication between field technicians and office staff to streamline service delivery.
Bakery Worker
Claiborne Hill Supermarket
Picayune, MS
01.2011 - 09.2011
- Operated bakery equipment to produce high-quality baked goods efficiently.
- Managed inventory levels of ingredients and supplies to ensure uninterrupted production.
- Monitored product quality and freshness, implementing improvements as needed.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Cashier Team Lead
Hobby Lobby
Slidell, LA
01.1997 - 03.1999
- Supervised cashier team, ensuring efficient operations and exceptional customer service.
- Trained new cashiers on POS systems and company policies to enhance performance.
- Coordinated team schedules, optimizing coverage during peak shopping hours.
- Resolved customer inquiries and complaints, fostering a positive shopping experience.
- Monitored cash handling procedures to ensure accuracy and compliance with company standards.
- Processed both cash and card purchases and returns.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
Education
Cosmetology License - Cosmetology
Robert's Beauty College/Aveda Institute
Covington, LA01-1997
High School Diploma -
Pearl River Central High School
Carriere, MS05-1996
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
Timeline
Office Manager
Stark Exterminators
07.2016 - 04.2026
Office Administrator
C & H Pest Control
08.2012 - 07.2016
Bakery Worker
Claiborne Hill Supermarket
01.2011 - 09.2011
Cashier Team Lead
Hobby Lobby
01.1997 - 03.1999
Cosmetology License - Cosmetology
Robert's Beauty College/Aveda Institute
High School Diploma -
Pearl River Central High School
Employee of the Year
During my time with Stark Exterminators I received multiple awards including member of the year 3 times and rock star of the region for quarter 2 in the 2020-2021 fiscal year. Our branch has achieved Circle of Success 4 times and Circle of Diamonds twice.