- Crafting and DIY Projects
- Getting involved in local advocacy groups to promote positive change in the community
- Animal Welfare Advocacy
Mary Williams
McCall
Summary
Experienced with managing guest interactions and front desk operations. Utilizes effective communication to address and resolve guest concerns promptly. Strong understanding of hospitality protocols and maintaining welcoming environment.
Overview
22
22
years of professional experience
Work History
Cook
St. Luke’s Hospital
McCall, Idaho
05.2017 - 11.2020
- Prepare food items such as fruits, vegetables and meats by cutting, dicing and slicing them.
- Assist in preparing dishes for patients following doctors’ instructions for each patient.
- Put together meals for patients keeping in mind allowed nutritional values.
- Follow instructions for meal preparations for patients with food allergies and make sure to omit any ingredient that may cause gastronomical trouble.
- Prepare food trays with items such as plates, flatware, napkins, and condiments.
- Apportion food items correctly and following accompanying diet lists.
- Place trays in dumbwaiters or pushcarts and physically push them through hospital corridors to assigned floors.
- Serve trays to patients by placing them on tables and assisting them in partaking of their food.
- Collect food trays and dirty dishes and cart them back to the kitchen for washing.
- Assist in washing and drying dish wares, glassware, and flatware.
- Handle kitchen garbage disposal activities by placing trash in appropriate receptacles.
- Assemble and serve food items to hospital staff members by following daily menus.
Owner
Mary’s Kitchen
Waxahachie, Texas
01.2014 - 01.2017
- High energy background in a fast-paced culinary setting.
- Possess outstanding knowledge of the food industry, superior communication skills and a passion for excellence in a customer-oriented environment.
- Tenacious and resourceful with deep understanding of holding and maintaining customer loyalty in a food service environment.
- Owner and operator.
Dental Treatment Coordinator
Spa Dentistry
San Jose, CA
01.2007 - 01.2010
- Coordinated patient treatment plans to ensure optimal care and satisfaction.
- Scheduled appointments using practice management software to enhance patient flow.
- Educated patients on procedures and financial options, improving understanding and compliance.
- Collaborated with dental team to streamline workflow, reducing appointment wait times.
Restaurant Manager
O’Charley’s
O’Fallon, Illinois
01.1999 - 01.2003
- Greet restaurant patrons and ensure that they are correctly seated by coordinating service through restaurant hosts.
- Oversee the customers in order to ensure that they are well taken care of by the restaurant staff.
- Estimate food consumption.
- Coordinate with suppliers to make sure that food and beverage items do not run out.
- Oversee cleaning of the kitchen and make certain that employees conform to food safety and general hygiene principles.
- Monitor actions of staff members, take corrective action where needed and intervene in adverse situations.
- Direct the cleaning of the restaurant and ensure that liquor regulations are strictly followed.
- Take complaints from customers and attempt to resolve them by prioritizing customer satisfaction.
- Arrange for purchase, maintenance, and repair of restaurant equipment and furniture.
- Monitor cash flow and ensure that the cash register is appropriately balanced at the end of the day.
- Assist in planning menus and indulge in marketing activities to increase the restaurant’s presence in the industry.
- Ensure fresh dishes are set on all tables for next customers.
Education
Lake Tahoe Community College
01.1990
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UNT
01.2005
Skills
- Effective multitasking
Interests
Timeline
Cook
St. Luke’s Hospital
05.2017 - 11.2020
Owner
Mary’s Kitchen
01.2014 - 01.2017
Dental Treatment Coordinator
Spa Dentistry
01.2007 - 01.2010
Restaurant Manager
O’Charley’s
01.1999 - 01.2003
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UNT
Lake Tahoe Community College