Mary Zaragoza
Belton,TX
Summary
Seasoned PFS Representative with a proven track record at Huron Consulting Group Inc., adept in data entry and patient interaction. Skilled in utilizing database software and Epic program, I excel in streamlining insurance verification processes, enhancing patient registration efficiency by 30%. Demonstrates exceptional communication and organizational abilities.
Overview
35
35
years of professional experience
Work History
PFS Representative
Huron Consulting Group Inc.
Chicago, IL
04.2021 - 01.2025
- Entered patient insurance information, confirmed eligibility, benefits, and whether authorization was approved for outpatient procedures, and also completed accounts for pre-registration billing.ed insurance processes, plan benefits and estimated balance due by patients.
- Answered incoming patient phone calls and responded to voicemails to answer financial services questions.
- Contacted insurance companies to check the status of eligibility, benefits, and prior authorizations.
- Contacted Dr offices to insure pt information and insurance policies were correct.
Patient Access Associate II
Baylor Scott & White
TEMPLE, TX
10.2004 - 04.2021
- Verified benefits and eiligiblity for patinets bweing admitted to the hospital and scheduled surgeries and procedures. Registered patients who were admitted to the hospital, including Labor and Delivery. Obtained authorizations and/or approval for patients' medical insurance for inpatient hospital admissions and upcoming surgeries.
- Provided guidance on how to best utilize products or services offered by the company.
Insurance Billing Tech
Scott and White Hospital
Temple, TX
04.2000 - 06.2004
- Medicare Insurance Billing: Worked the billing for Medicare patients, verified completed insurance claims for accuracy, submitted claims for payment, and resubmitted Medicare denials with corrected modifiers and corrected all billing errors.
Biling Clerk/secretary
Scott and White Hospital
Temple, TX
10.1989 - 04.2000
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Organized and maintained filing systems for confidential documents.
- Utilized computer software programs to create reports, labels, forms.
- Monitored office supplies inventory and placed orders when necessary.
- Supported office clerical functions using word processing and other software, email and office machines.
- Kept time and attendance of 72 employees on Kronos.
- Ordered Medications, Medical Supples and equipment for all respiratory treatments.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Filing of patients' respiratory records in patient charts, oxygen treatments, into the patient permanent chart.
Education
MEDICAL ASSISTANT - Medical Assistant
NEC MEDICAL TRAINING
Dallas, TX05-1989
High School Diploma -
Belton High School
Belton, TX05-1979
Skills
- Data entry proficiency
- Database software(oracle ,Access)
- Data Entry Terminal (PDT, Mainframe terminal)
- Email Software (Outlook, Thunderbird)
- Internet browsers (Internet Explorer, Firefox)
- Peripheral devices (scanners, printers)
- Personal computers
- Spreadsheet software (Calc, Excel)
- Word Processing Software (Word, WordPerfect)
- Epic program, Aeos, RTE
Timeline
PFS Representative
Huron Consulting Group Inc.
04.2021 - 01.2025
Patient Access Associate II
Baylor Scott & White
10.2004 - 04.2021
Insurance Billing Tech
Scott and White Hospital
04.2000 - 06.2004
Biling Clerk/secretary
Scott and White Hospital
10.1989 - 04.2000
MEDICAL ASSISTANT - Medical Assistant
NEC MEDICAL TRAINING
High School Diploma -
Belton High School
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