Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Sales Associate
Verizon
Stillwater
12.2022 - Current
Worked as a Sales Associate at Verizon in the Sales Representative market
Assisted customers with their inquiries and guided them to desired products
Handled cash and credit transactions up to $2,000 per shift
Maintained sales floor and ensured organization
Promoted Verizon products and services to customers
Consistently met sales quotas and achieved targets
Collaborated with team members to provide excellent customer service
Participated in training programs to enhance product knowledge and sales techniques
Contributed to the overall success of the team and store
Identify and pursue new sales opportunities in the market to increase revenue and customer base.
Pharmacy Technician
CVS
Stillwater
01.2019 - 12.2022
Assisted pharmacists in dispensing medications and managing inventory
Processed prescriptions and ensured accuracy in medication labeling
Provided customer service by answering inquiries and resolving issues
Maintained cleanliness and organization of the pharmacy area
Collaborated with healthcare professionals to ensure optimal patient care
Stay updated on all new medications and pharmaceutical advancements to provide the most accurate and up-to-date information to patients and healthcare professionals.
Congressional Intern
Kendra Horn
Oklahoma City
06.2020 - 08.2020
Served as a Congressional Intern for Kendra Horn
Contributed to various projects and tasks to support the office
Assisted with research and analysis on legislative issues
Provided administrative support to the staff
Participated in meetings and events
Gained valuable insight into the legislative process.
Intern
Lowe Law Firm
Oklahoma City
06.2018 - 05.2020
Assist the attorneys with research and drafting legal documents
Assisting in reviewing and organizing legal documents and files
Assist in organizing and maintaining legal files and documents
Providing administrative support to attorneys and staff members, including managing calendars, scheduling appointments, and coordinating meetings.
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.