Maryah Stubbs
Conway,AR
Summary
A proven leader with a successful history of making more productive teams and enhancing customer satisfaction at Kroger Marketplace. Excels in all aspects of staff management, including conflict resolution, and have a good track record of making the operation more efficient through innovative workflow solutions. Skilled in customer service and multitasking, great at creating a goal-oriented environment. Improved operational metrics, especially those related to employee and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Supervisor
Kroger Marketplace
01.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Cashier
Slim Chicken
08.2021 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree - General Business
University of Arkansas Community College Morrilton
Morrilton, AR05-2026
High School Diploma -
Conway High School
Morrilton, AR05-2024
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Employee motivation
- Decision-making
- Conflict resolution
- Multitasking Abilities
Timeline
Supervisor
Kroger Marketplace
01.2022 - Current
Cashier
Slim Chicken
08.2021 - 10.2021
No Degree - General Business
University of Arkansas Community College Morrilton
High School Diploma -
Conway High School
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