Responsible and motivated student in HR major, completed 112 credits of the program and ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Student Support Specialist
Western Governers University
Salt Lake City, UT
11.2019 - Current
Provided one-on-one academic support to students in need of assistance.
Responded promptly to emails or phone calls from concerned students.
Maintained accurate records of student degree plans, transcripts, and other data points.
Built relationships with students and peers through active communication and positive feedback.
Evaluated student needs to provide helpful resources and support.
Followed established procedures for logging calls, tracking progress, escalating unresolved issues, and closing out tickets.
Ensured that all student inquiries were handled promptly and professionally.
Retail Store Associate
Walgreens
Midvale, UT
10.2017 - 06.2020
Set up promotional displays or arranged merchandise on counters or tables to promote sales.
Processed returns and refunds in accordance with company policy.
Greeted customers, provided customer service and answered questions.
Stocked shelves with new merchandise when shipments arrived.
Provided excellent customer service throughout each transaction while maintaining a friendly demeanor.
Operated cash register to process cash, check, and credit card transactions.