Maryam Alkishawi
Tamarac
Summary
Dynamic server and trainer with extensive experience at The Cheesecake Factory, excelling in team member training and effective time management. Proven track record in delivering exceptional customer service and ensuring order accuracy. Proficient in safe food handling and POS systems, enhancing guest experiences through efficient service and strong communication skills.
Overview
6
6
years of professional experience
Work History
Server/ Trainer
The Cheesecake Factory
10.2022 - Current
- Assisted in onboarding new servers, providing training on menu items and service standards.
- Shadowed experienced staff to learn efficient table service and customer interaction techniques.
- Supported team members in maintaining cleanliness and organization of dining area during shifts.
- Practiced safe food handling procedures to ensure compliance with health regulations.
Server
California Pizza Kitchen
10.2021 - 10.2022
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Managed table assignments efficiently, optimizing seating arrangements during peak hours.
- Coordinated with kitchen staff to ensure timely food preparation and delivery.
- Assisted in training new servers on menu items and service protocols.
Host/ To Gos
Millers Ale House Bar and Grill
01.2020 - 01.2021
- Greeted and seated guests, ensuring a welcoming atmosphere and efficient flow of service.
- Managed reservations and waitlists using restaurant management software to optimize seating arrangements.
- Coordinated with kitchen and serving staff to facilitate timely food delivery and enhance guest experience.
- Assisted in training new hosts on protocols, customer service standards, and reservation systems.
Education
Associate of Science - Nursing
Broward College
Fort Lauderdale, FL01-2027
Skills
- Effective time management
- Safe food handling
- Menu memorization
- Order accuracy
- POS system proficiency
- Cash handling
- Team member training
- Server etiquette
- Food safety compliance
Timeline
Server/ Trainer
The Cheesecake Factory
10.2022 - Current
Server
California Pizza Kitchen
10.2021 - 10.2022
Host/ To Gos
Millers Ale House Bar and Grill
01.2020 - 01.2021
Associate of Science - Nursing
Broward College
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