Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Johnson

Pinellas Park

Summary

Dynamic server and trainer with extensive experience at Outback Steakhouse, recognized for enhancing guest satisfaction through effective time management and exceptional customer service. Skilled in menu memorization and safe food handling, I consistently resolved customer complaints, ensuring a memorable dining experience in high-volume settings.

Overview

18
18
years of professional experience

Work History

Server/ Trainer

Drunken Taco
03.2022 - 09.2025

Lead server

Trainer

  • Trained new servers on menu knowledge and service standards to enhance guest experience.
  • Delivered exceptional customer service in fast-paced dining environments.
  • Managed multiple tables efficiently, ensuring timely order taking and delivery.

Server/ Trainer

Outback Steakhouse
07.2007 - 03.2022
  • Trained new servers on menu knowledge and service standards to enhance guest experience.
  • Delivered exceptional customer service in fast-paced dining environments.
  • Managed multiple tables efficiently, ensuring timely order taking and delivery.
  • Resolved customer complaints promptly to enhance dining experience and satisfaction.

Education

Associate of Arts - Business Administration And Management

Bowling Green State University
Bowling Green, OH
06.2009

High School Diploma - Major

St. Petersburg High School
St. Petersburg, FL
06.1996

Skills

  • Effective time management
  • Menu memorization
  • Safe food handling
  • Order accuracy
  • High volume dining
  • Tableside service

Timeline

Server/ Trainer

Drunken Taco
03.2022 - 09.2025

Server/ Trainer

Outback Steakhouse
07.2007 - 03.2022

Associate of Arts - Business Administration And Management

Bowling Green State University

High School Diploma - Major

St. Petersburg High School

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