MARYAM MOHAMMADI
Renton
Summary
Efficient and detail-oriented Administrative Professional with hands-on experience in office support, data entry, and customer service. Adept at multitasking, organizing workflow, and supporting daily business operations in fast-paced environments. Certified in Office Administration with strong communication and software skills. Bilingual and committed to maintaining high standards of accuracy, professionalism, and client satisfaction.
Overview
8
8
years of professional experience
Work History
Teller
Money Tree Inc
07.2024 - Current
- Assisted customers over the phone, providing statements and account inquiries
- Monitored daily transaction as required including loan payments and sales transaction
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Data Entry Specialist/Office Administrator
Iron Mountain
10.2023 - 04.2024
- Maintained database by entering new and updated customer and account information.
- Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Customer Service Associate
Forever21
11.2017 - 03.2020
- Maintained high standards of customer service during high-volume, fast-paced operations
- Managed customer accounts and kept accurate records of customer transactions
- Resolved customer complaints by exchanging merchandise, refunding money, or adjusting bills
- Processed returns, exchanges, and refunds in accordance with store policy
Education
Certification - Office Assistant /Receptionist
Renton Technical College
03.2021
Skills
- Customer Service
- Time Management
- Communication
- Customer and client relations
- Microsoft Office Suite
- Data organization
- Computer skills
- Bilingual
- Attention to detail
- Problem solving
- Phone etiquette
- Administrative support
Timeline
Teller
Money Tree Inc
07.2024 - Current
Data Entry Specialist/Office Administrator
Iron Mountain
10.2023 - 04.2024
Customer Service Associate
Forever21
11.2017 - 03.2020
Certification - Office Assistant /Receptionist
Renton Technical College
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