Mary A (Marne) Taylor
Wauwatosa
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Teleobserver
Froedtert Health
Menomonee Falls
11.2020 - Current
- Worked with cross-functional teams to achieve goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Updated and maintained databases with current information.
- Recognized by management for providing exceptional customer service.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Utilized various software and tools to streamline processes and optimize performance.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Associate of Science - Electroneurodiagnostic Tech
WCTC-Western
Waukesha, WI06-2008
Skills
- Telephone etiquette
- Collaboration
- Self-direction
- Interpersonal communication
- Effective communication
- Data entry
- Customer service
- Dependability
- Multitasking
- Critical thinking
- Task prioritization
- Relationship management
- Social perceptiveness
Timeline
Teleobserver
Froedtert Health
11.2020 - Current
Associate of Science - Electroneurodiagnostic Tech
WCTC-Western
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