MARY MACIAS
El Paso,Texas
Summary
Diligent Pharmacy Technician offers demonstrated skills in prescription fulfillment and insurance billing. Promotes loyalty by satisfying customers with friendly, personalized service. Adheres to regulatory requirements to protect inventory and mitigate risk.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walgreens
10.2019 - 03.2022
- Handled prescription orders at counter, in drive-thru line and via delivery service
- Stocked supplies and set up cash drawers to maintain readiness for day's business
- Entered orders in computer system for refills
- Responded to pharmacy services, policies and hours questions
- Labeled prescription drug containers following specifications
- Communicated with pharmacy customers to gather and verify personal, medical and insurance information.
- Processed insurance claims for patient medications
Pharmacy Technician Trainee
Walgreens
01.2017 - 09.2019
- Assisted pharmacist and support staff with managing high volume of prescription orders at counter and drive-thru
- Helped patients locate desired OTC products for acute and chronic concerns
- Freed up senior staff by personally resolving guest concerns face-to-face and by telephone
- Placed completed prescriptions in appropriate pick-up area and maintained alphabetized or numeric organization.
- Met customer needs with knowledgeable pharmacy support
Education
Certificate - Medical Office Specialist
Career Centers of El Paso
El Paso, TX08.2005
High School Diploma - Gender Studies
Ysleta High School
El Paso, TX06.1990
Skills
- Cash Register Operations
- Telephone Etiquette
- Prescription Fulfillment
- Customer Relations
- Cash Handling
- POS System
- Supply Restocking
- Prescription Filling
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Certified Pharmacy Technician
Walgreens
10.2019 - 03.2022
Pharmacy Technician Trainee
Walgreens
01.2017 - 09.2019
Certificate - Medical Office Specialist
Career Centers of El Paso
High School Diploma - Gender Studies
Ysleta High School
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