Mary Ann Smith

• Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
• Ensured compliance with safety regulations and company policies.
• Monitored employee attendance records, timekeeping, and payroll information.
• Managed customer service inquiries and complaints in a timely manner.
• Created reports on sales trends, inventory levels, and financial data.
• Organized schedules, workflows and shift coverage to meet expected business demands.
• Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
• Delegated daily tasks to team members to optimize group productivity.
• Collaborated with store manager to develop strategies for achieving sales and profit goals.
• Enforced company policies and procedures to strengthen operational standards across departments.
• Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
• Delegated tasks to team members based upon skill level and to achieve organizational goals.
• Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
• Delegated work to staff, setting priorities and goals.
• Recruited and trained new employees to meet job requirements.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

• Provided safe and timely transportation for patients to medical appointments.
• Maintained records of patient pick-up, drop-off times and destinations in log book.
• Inspected vehicle daily to ensure safety and cleanliness standards were met.
• Assisted passengers with mobility issues into and out of vehicles when necessary.
• Performed minor vehicle maintenance such as checking fluid levels and tire pressure.
• Complied with all applicable traffic laws while operating a company vehicle.
• Ensured that all required documents were up-to-date and valid before each trip.
• Responded promptly to any emergency situations that arose during transportations services provided.
• Coordinated with clients prior to scheduled pick-ups to confirm details of upcoming trips including destinations, estimated travel time..
• Checked vehicle fluid levels before and after each shift, topping off coolant, gasoline and oil.
• Restrained violent patients to safely transport to hospital.

Licensed Sub agent. Selling auto and home insurance. Filing papers and submitting payments to companies. Speaking to insurance companies on customers behalf. Customer service.

• Developed and implemented comprehensive insurance plans for clients according to their individual needs.
• Conducted research to identify competitive rates and benefits offered by other providers.
• Provided customers with information regarding plan features, pricing, and availability.
• Maintained accurate records of all insurance transactions using computer software systems.
• Processed payments received from clients promptly according to established procedures.