Maryanna Fralish
Wichita Falls
Summary
Dynamic leader with a proven track record at Merry Maids, enhancing workflow efficiency by implementing process improvements. Skilled in conflict resolution and mentoring, fostering a collaborative environment. Adept at optimizing resource allocation and reducing costs, with a strong focus on customer satisfaction and attention to detail.
Overview
12
12
years of professional experience
Work History
Team Lead
Merry Maids
05.2020 - 01.2025
- Led daily team meetings to ensure alignment on goals and objectives.
- Implemented process improvements that enhanced workflow efficiency and reduced task completion time.
- Managed resource allocation to optimize team performance and meet project deadlines.
- Facilitated training sessions focused on safety protocols and best practices for new employees.
- Supported team members in conflict resolution by mediating discussions and fostering collaboration.
Supervisor
Comanche Red River Hotel Casino
07.2013 - 01.2019
- Trained new staff members on operational procedures to ensure high standards of service and compliance.
- Developed performance management tools to assess team effectiveness and identify training needs.
- Evaluated departmental budgets and monitored expenses to optimize resource allocation and reduce costs.
- Facilitated conflict resolution sessions among team members, promoting a collaborative workplace environment.
- Mentored employees to develop their skills and advance their careers within the organization.
Education
High School Diploma -
SouthEastern High School
Dallas, TX05-2010
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
Timeline
Team Lead
Merry Maids
05.2020 - 01.2025
Supervisor
Comanche Red River Hotel Casino
07.2013 - 01.2019
High School Diploma -
SouthEastern High School