Charles Madison
Indianapolis,IN
Summary
Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.
Overview
18
18
years of professional experience
Work History
Supervisor
Community North Hospital
Indianapolis
01.2017 - 11.2024
- Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
Manager Floor Tech
Marian University
Indianapolis, IN
08.2006 - 03.2022
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Streamlined communication channels, improving information flow and decision-making speed.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Produced thorough, accurate and timely reports of project activities.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Education
GED -
Indiana Stats
Indianapolis, IN09-1992
Skills
- Schedule development
- Negotiation
- Relationship building
- Operations management
- Public speaking
- Performance management
- Policy enforcement
- Process monitoring and improvement
Education and Training
Indianapolis, IN
Timeline
Supervisor
Community North Hospital
01.2017 - 11.2024
Manager Floor Tech
Marian University
08.2006 - 03.2022
GED -
Indiana Stats