MARYANNE MURPHY
Katy,USA
Summary
Broker Manager with a strong track record in establishing strategic partnerships and driving market growth. Demonstrated success in aligning with carriers to achieve growth objectives and enhance operational efficiencies. Expertise in developing and implementing year-round business expansion strategies that yield measurable results.
Overview
11
11
years of professional experience
Work History
BROKER MANAGER
Village MD
Houston, TX
12.2022 - Current
- Serve as the strategic growth leader for the Houston market, overseeing broker network development and performance.
- Build and maintain executive-level relationships with FMO, Agencies, and Agents to drive sustainable market growth.
- Align with carrier leadership on market expansion, sales performance, and long-term strategic objectives.
- Design and implement a comprehensive year-round growth plan with measurable KPIs.
- Create internal and external toolkits to streamline reporting, enable data-driven decision-making, and improve operational efficiency.
- Mentor and guide cross-functional teams to ensure alignment with corporate goals.
- Represent the organization at industry events and executive meetings to strengthen brand presence and influence policy.
BUSINESS DEVELOPMENT MANAGER – WESTERN USA
DispatchHealth
04.2019 - 06.2022
- Directed market development strategy across the Western U.S., overseeing a large regional team and driving 60% of total division growth.
- Created and executed strategic initiatives that significantly increased market share, profitability, and operational scalability.
- Built high-impact partnerships with national senior living and home health organizations to strengthen market presence.
- Led cross-functional collaboration with executive teams to successfully launch multiple market locations nationwide.
- Delivered executive-level presentations and reports to guide business expansion decisions.
PROGRAM DIRECTOR
Five Star Senior Living
09.2014 - 04.2019
- Directed program operations, strategy, and staff performance to maximize resident satisfaction and organizational impact.
- Designed and implemented initiatives aligned with organizational growth objectives.
- Managed recruitment, training, and professional development for multidisciplinary teams.
- Built and sustained relationships with key community and industry stakeholders to enhance program reach.
- Oversaw budget planning, resource allocation, and performance metrics to ensure operational excellence.
Education
General Requirement Courses - undefined
Mira Costa Community College
Oceanside, CAHigh School Diploma - undefined
El Camino High School
Oceanside, CASkills
- Pipeline Development
- Strategic Partnerships
- Growth Planning
- Sales Program Coordination
- CRM Platforms
- Process Improvement
Timeline
BROKER MANAGER
Village MD
12.2022 - Current
BUSINESS DEVELOPMENT MANAGER – WESTERN USA
DispatchHealth
04.2019 - 06.2022
PROGRAM DIRECTOR
Five Star Senior Living
09.2014 - 04.2019
General Requirement Courses - undefined
Mira Costa Community College
High School Diploma - undefined
El Camino High School