Maryanne Robles
Daytona Beach ,FL
Summary
I have served in Daytona for many years, it is my passion! My personality suits serving perfectly. I pay attention to every small detail so my guests can’t wait to come back and see me. I am a team player I will help any one who needs it so every guest leaves happy. Iam a hard worker and I would love to be considered to become part of your team!
Overview
7
7
years of professional experience
Work History
Server
Fords Garage
04.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Outback Steakhouse
01.2021 - 04.2022
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Personal Shopper
Shipt
03.2020 - 01.2021
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Server
Olive Garden Restaurant
09.2017 - 01.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
CMA - Medical Assisting
Keiser College
Daytona Beach, FL02.2008
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Team player
Additional info
I am a fast learner and I always love to improve my skills and learn new things.
Additional Information
I have my ServeSafe certificate up to date.
Timeline
Server
Fords Garage
04.2022 - Current
Server
Outback Steakhouse
01.2021 - 04.2022
Personal Shopper
Shipt
03.2020 - 01.2021
Server
Olive Garden Restaurant
09.2017 - 01.2020
CMA - Medical Assisting
Keiser College