Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Work Availability
Timeline
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Maryanne Ros Melo

Maryanne Ros Melo

St. Cloud,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Goal-driven Sales Management professional bringing - 30 year career history in sales and proven track record . Adept at cultivating productive client relationships through positive rapport, tailored solutions and client engagement.

Overview

30
30
years of professional experience

Work History

Sales Manager

Quality Stones
Worcester, MA
01.2015 - 12.2019
  • Corrected an internal problem
  • Expanded/improved sales
  • Increased business opportunities or sales…
  • Consistently met goals
  • Roved problems and Issues with customer
  • Increased customer satisfaction by exceeding customers expectations
  • Developed and implemented sales strategies to increase customer base and maximize profits.
  • Coached, trained, and mentored sales staff on product knowledge, sales techniques, and customer service practices.

Leasing Agent

The Heights Real Estate
Marlborough, MA
05.2013 - 11.2014
  • Greeted prospective tenants, answered questions, and provided tours of the property.
  • Processed applications by conducting background checks and verifying references.
  • Assisted owners with analyzing complex real estate documents and loan agreements.

Personal Banker

Sovereign Bank
Marlborough, MA
06.2012 - 05.2014
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Verified customers' identification to ensure compliance with laws and regulations.
  • Balanced cash drawers on a daily basis.
  • Provided exceptional customer service while accurately processing routine transactions.

Head Teller Operation Specialist

Bank of America
Maynard, MA
05.2010 - 06.2012
  • Oversee compliance with money handling and safety deposit box procedures.
  • Ensure security measures are followed at all times.
  • Mentor new tellers on sales techniques regulations and bank procedures.
  • Reconcile daily batches and resolve variances.
  • Supervise teller line continuously improve performance and maximize sales opportunities.
  • Cultivated efficient and highly productive team of tellers.

Assistant Manager

Talbots
Marlboro, MA
02.2003 - 05.2010
  • As an assistant manager part of my responsibility was, store operations and sales volume, outstanding customer service and visual presentation, maximizing profits by controlling expenses and protecting company assets .
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Completed inventory audits to identify losses and project demand.

Education

Some College (No Degree) -

Projecao
Brazil

Skills

  • Schedule Management
  • Buyer and Seller Representation
  • Client Relations
  • Adaptability and Flexibility
  • Communication
  • Time efficient
  • Customer Relationship Building
  • Profitability Optimization
  • Staff Management
  • Sales processes

Certification

  • Real Estate License

Languages

English
Native/ Bilingual
Portuguese
Native/ Bilingual

Affiliations

  • Interior design
  • Flipping/remodeling homes
  • Authentic online Brazilian Boutique

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales Manager

Quality Stones
01.2015 - 12.2019

Leasing Agent

The Heights Real Estate
05.2013 - 11.2014

Personal Banker

Sovereign Bank
06.2012 - 05.2014

Head Teller Operation Specialist

Bank of America
05.2010 - 06.2012

Assistant Manager

Talbots
02.2003 - 05.2010

Some College (No Degree) -

Projecao

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Maryanne Ros Melo