Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Mary Bell Amador

Clinton,OK

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Knowledgeable certified medical assistant with exceptional background over several years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Cashier, Cook

Dominos inc.
Clinton, OK
10.2023 - 08.2024
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Followed company security procedures for handling large sums of money.
  • Resolved customer complaints professionally in accordance with company policy.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Performed other duties as assigned by management.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Issued receipts, refunds, credits or change due to customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.

CMA/CNA

Weatherford Corn Heritage Nursing Home
Weatherford, OK
03.2020 - 03.2024
  • Responded promptly to changes in patient condition or needs that require alteration in medication therapy.
  • Observed strict confidentiality standards when handling confidential information.
  • Maintained current knowledge of state regulations related to medication administration.
  • Assisted with medication administration, including dispensing and documentation of patient medications.
  • Ordered, received, stored and inventoried medications as required by facility policies and procedures.
  • Verified accuracy of doctor orders prior to administering medications.
  • Monitored patients for adverse reactions to prescribed medications.
  • Provided patient education regarding medications and their potential side effects.
  • Adhered strictly to infection control protocols while preparing or administering medications.
  • Communicated effectively with physicians, nurses and other healthcare professionals about medication orders.
  • Maintained accurate records regarding patient's medical history, vital signs and progress notes.
  • Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
  • Initiated oxygen and administered life-saving drugs in emergency situations.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Planned optimal meals based on established nutritional plans.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Prevented spread of infection by consistent hand washing, universal precautions and special isolation procedures.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Followed protocols for disposing of expired or unused medications safely.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Collected specimens for testing purposes upon request from physicians or nurses.

CNA

Clinton Veterans Center
Clinton, OK
05.2018 - 06.2019
  • Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Cleaned and sanitized patient rooms according to established protocols.
  • Responded quickly to emergency situations involving sudden illness or injury.
  • Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
  • Collected specimens for testing purposes upon request from physicians or nurses.
  • Reported changes in patient condition to registered nurse or physician.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Took temperature readings orally or rectally as instructed by the RN or MD.
  • Observed patients for any changes in their physical or mental condition.
  • Assisted with ambulation of patients utilizing appropriate equipment safely.
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
  • Participated in educational programs related to nursing assistant skills development.
  • Provided emotional support to patients and families during difficult times.
  • Provided comfort measures such as back rubs and positioning pillows for added comfort.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Assisted with admission procedures such as gathering personal data from the patient's chart.
  • Supported non-ambulatory residents in range of motion exercises.
  • Distributed drinking water and nourishment to residents.
  • Used mobility devices to transport patients.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.

Cashier, Cook

McDonald's
Oklahoma City, OK
02.2007 - 09.2009
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Provided guidance to junior cooks regarding food preparation methods and techniques.
  • Organized storage areas for efficient usage of space.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Resolved customer complaints regarding food quality or services provided.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Grilled and deep fried various foods from meats to potatoes.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Followed company security procedures for handling large sums of money.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.

Sanitation

Bar-S Foods
Clinton, OK
03.2009 - 05.2009
  • Utilized chemicals such as detergents, disinfectants and polishes safely.
  • Performed periodic deep cleans of entire facility as needed.
  • Ensured compliance with local health codes by inspecting facility periodically.
  • Provided assistance to other departments upon request.
  • Operated power scrubber, pressure washer, vacuum cleaner, steam cleaner and other cleaning equipment.
  • Swept, mopped and scrubbed floors in production areas.
  • Collaborated with team members to complete assigned tasks efficiently and effectively.
  • Reported any maintenance needs to supervisor promptly.
  • Adhered to established guidelines regarding the use of personal protective equipment.
  • Inspected premises for any potential health hazards or safety issues.
  • Responded quickly to spills or accidents to minimize damage or contamination.
  • Followed sanitation schedule and documented cleaning activities.
  • Demonstrated proper use of PPE and understood procedures necessary to minimize exposure to chemicals while performing daily tasks.
  • Operated and used heavy equipment for cleaning machinery and production rooms.
  • Disassembled equipment for cleaning and reassembled to restore performance.

Daycare Teacher

Little Troopers Daycarre
Moore, OK
02.2007 - 03.2009
  • Created a positive, nurturing environment for young students.
  • Provided guidance on social development issues such as sharing, following directions.
  • Maintained supplies inventory for the classroom including art materials and books.
  • Implemented behavior management strategies to encourage appropriate behaviors in the classroom setting.
  • Participated in professional development opportunities to stay abreast of current trends in early childhood education.
  • Participated in staff meetings and professional development workshops.
  • Organized parent-teacher conferences to discuss student progress.
  • Supervised children during indoor and outdoor playtime, ensuring their safety at all times.
  • Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
  • Assisted with toilet training and diaper changing when necessary.
  • Taught basic language skills including reading readiness, phonics, writing.
  • Supported children's emotional and social development by adapting communication tactics for differing client needs.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Prepared educational materials and resources that support curriculum objectives.
  • Assisted children with daily routines, including toileting, feeding, and nap times.

Personal Care Assistant

Private Home Health Care
Clinton, OK
02.2006 - 09.2007
  • Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
  • Monitored vital signs such as blood pressure, pulse rate and respiration rate for the patient's health status.
  • Accompanied clients to medical appointments and provided transportation services when necessary.
  • Prepared meals according to dietary requirements and assisted in feeding when needed.
  • Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
  • Assisted physical therapists with exercises designed to increase strength, coordination, balance and flexibility.
  • Maintained accurate records of client care activities on computerized systems for charting purposes.
  • Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
  • Provided companionship to elderly and disabled clients in their homes or other residential facilities.
  • Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
  • Provided ongoing compassionate patient care for each client.
  • Transported patients to medical, dental and personal care appointments.

Education

High School Diploma -

Owasso High School
Owasso, OK
05-2006

Skills

  • HIPAA Compliance
  • Vital sign monitors
  • Maintaining confidentiality
  • Understands medical procedures
  • Infection control procedures
  • Respiratory equipment utilization
  • Sterilization techniques
  • CPR
  • Wound care and irrigation
  • Patient Scheduling

Languages

Spanish
Professional

Certification

  • Basic Life Support CPR/AED
  • CNA Certified Nursing Assistant
  • CMA Certified Med Aid

References

References available upon request.

Timeline

Cashier, Cook

Dominos inc.
10.2023 - 08.2024

CMA/CNA

Weatherford Corn Heritage Nursing Home
03.2020 - 03.2024

CNA

Clinton Veterans Center
05.2018 - 06.2019

Sanitation

Bar-S Foods
03.2009 - 05.2009

Cashier, Cook

McDonald's
02.2007 - 09.2009

Daycare Teacher

Little Troopers Daycarre
02.2007 - 03.2009

Personal Care Assistant

Private Home Health Care
02.2006 - 09.2007

High School Diploma -

Owasso High School

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Mary Bell Amador