MaryBeth Edwards
Summary
Results-driven Learning & Development professional with 4.5 years of experience in program management and customer success. Led global training initiatives, developed strategic partnerships, and designed impactful learning programs for audiences of 100+. Managed cross-functional projects to deliver measurable business growth.
Overview
13
13
years of professional experience
Work History
Sport Business Services & Global Trainer
Nike
Portland, OR
04.2022 - Current
Designed and facilitated over 300 hours of instructor-led training for Nike employees, enhancing skills and knowledge across the organization.
Delivered engaging learning experiences for audiences of more than 100 participants, virtually and in person.
Selected as Lead Trainer, responsible for maintaining training excellence and mentoring fellow facilitators.
Achieved the highest employee satisfaction ratings among Nike trainers through engaging facilitation and learner-centered program design.
Developed presentations, facilitator guides, and scalable learning resources that increased accessibility and effectiveness of training programs.
Collaborated with leaders across multiple business functions to assess learning needs, driving targeted initiatives that boosted employee performance.
Client Success Specialist
Qualtrics
Provo, UT
04.2013 - 04.2015
Drove business growth through proactive account management and focused customer retention efforts.
Managed client relationships from onboarding through ongoing account support, ensuring exceptional customer experiences.
Coordinated client and internal team communication
Education
Bachelor of Science -
Brigham Young University
Provo, UT04-2013
Skills
- Learning & Development Program Management Customer Success Employee Experience Strategic Partnerships Cross-Functional Collaboration Revenue Growth Training Facilitation Executive Presentations Leadership Development Project Management Virtual Facilitation Process Improvement Microsoft Office Slack Zoom
- Employee training
- Training needs analysis
- Needs assessment
- Instructional design
Accomplishments
- Trained 1,500+ employees over 4.5 years
Facilitated 250+ training sessions
Developed 20+ unique training programs
Business Strategy & Program Management
Managed strategic initiatives supporting Nike Sport Business Services across cross-functional teams.
Generated more than 50% of total Sport Business Services revenue through business development, relationship management, and strategic planning.
Built and managed strategic partnerships with organizations including Hyperice and The Yard, expanding programming and strengthening brand relationships.
Coordinated multiple high-priority initiatives while balancing stakeholder expectations and business objectives.
Influenced cross-functional teams without direct authority to deliver successful organizational initiatives.
Wins
- Raced 3 of the 6 world major marathons
- Top 10 finish in Womens Pro Doubles Hyrox
- Winner and course record holder for Womens division Hood to Coast
- Completed the swim from the Golden Gate Bridge to Alcatraz
Timeline
Sport Business Services & Global Trainer
Nike
04.2022 - Current
Client Success Specialist
Qualtrics
04.2013 - 04.2015
Bachelor of Science -
Brigham Young University