Summary
Overview
Work History
Education
Skills
Timeline
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MaryBeth McLaughlin

Asheville,NC

Summary

Dynamic Licensed Esthetician with extensive experience at Preveda Health & Esthetics, specializing in customized facial protocols and advanced techniques like Microneedling. Proven ability to enhance client satisfaction through strong communication and personalized skincare education. Committed to maintaining state licensing compliance while promoting services effectively via social media.

Overview

9
9
years of professional experience

Work History

Licensed Esthetician

Preveda Health & Esthetics
06.2024 - Current
  • Provided personalized skincare consultations to assess client needs and recommend appropriate treatments.
  • Executed a variety of esthetic services, including facials, chemical peels, dermaplaning and Microneedling.
  • Recommended retail products for at-home use.
  • Maintained sanitation and safety standards in compliance with health regulations across all treatment areas.
  • Educated clients on proper skincare routines and product usage to enhance treatment effectiveness and satisfaction.

Licensed Esthetician

Self Employed Services
06.2023 - 05.2024
  • Provided custom facials, chemical peels, dermaplaning and microneedling to address various skin concerns.
  • Discussed procedures and treatment options with clients.
  • Created a relaxing atmosphere for clients by incorporating aromatherapy and soothing music into treatment sessions.
  • Educated patients on treatment options.
  • Advised clients on proper home-care regimens.
  • Streamlined appointment scheduling processes for increased efficiency and reduced client wait time.
  • Stocked treatment rooms with proper supplies.
  • Answered phone calls and emails to schedule client appointments.
  • Used social media platforms to promote services.

Medical Billing Specialist

Haywood Regional Medical Center
02.2019 - 03.2022
  • Processed and submitted medical claims accurately and efficiently to ensure timely reimbursement.
  • Resolved billing discrepancies by coordinating with insurance companies and healthcare providers.
  • Reviewed patient accounts for accuracy, identifying and correcting errors in billing data.
  • Implemented process improvements resulting in reduced claim denials and increased collection rates.

Medical Receptionist

Harris Regional Hospital
10.2016 - 12.2021
  • Managed patient scheduling and appointment confirmations to optimize clinic workflow.
  • Coordinated communication between patients and healthcare providers to enhance service delivery.
  • Processed insurance claims efficiently, ensuring compliance with hospital protocols.
  • Maintained accurate patient records in electronic health record (EHR) systems for improved data management.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.

Education

Certificate of Esthetics - Esthetics

Tri-County Community College
Murphy, NC
05-2023

Associate of Science - Associate of Science

University of South Carolina
Columbia, SC
05-2001

Skills

  • Strong communication skills
  • Appointment scheduling
  • Customized facial protocols
  • Advanced training in Dermaplaning
  • Advanced Training in Microneedling
  • Trained by Dermalogica Pro and Crowne Aesthetics field trainers
  • Social media marketing
  • State licensing compliance
  • Networking and outreach
  • Continuing education commitment

Timeline

Licensed Esthetician

Preveda Health & Esthetics
06.2024 - Current

Licensed Esthetician

Self Employed Services
06.2023 - 05.2024

Medical Billing Specialist

Haywood Regional Medical Center
02.2019 - 03.2022

Medical Receptionist

Harris Regional Hospital
10.2016 - 12.2021

Certificate of Esthetics - Esthetics

Tri-County Community College

Associate of Science - Associate of Science

University of South Carolina
MaryBeth McLaughlin