Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Marybeth Walker

Kings Mountain,NC

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Store Manager

Majors Management
04.2024 - 07.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

Warehouse Operator

Techtronic Industries - TTI
12.2023 - 04.2024
  • Improved order accuracy by diligently picking products according to pick lists and packing slips.
  • Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
  • Reduced product damage, carefully inspecting items for defects before packaging and reporting any issues promptly.
  • Expedited customer orders, working closely with shipping department to ensure timely delivery.
  • Streamlined order processing with the effective use of barcode scanners and warehouse management software.

Baker

Publix
03.2022 - 12.2023
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
  • Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
  • Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
  • Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
  • Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
  • Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.

Assistant General Manager

Pizza Hut
06.2020 - 01.2022
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Improved employee morale through recognition programs that acknowledged individual achievements and team successes.

Pizza Clerk

Harris Teeter
08.2016 - 03.2020
  • Enhanced customer satisfaction by efficiently taking and preparing pizza orders with attention to detail.
  • Maintained a clean and organized workspace, ensuring a high level of hygiene and food safety standards.
  • Prepared dough, sauces, and toppings according to company recipes for consistent product quality.
  • Increased repeat business through friendly interactions with customers and addressing concerns promptly.

Education

High School Diploma -

Kings Mountain High School
06.2013

Skills

  • Safety Compliance
  • Warehouse Organization
  • Forklift Operation
  • Product Location
  • Team leadership expertise
  • Business operations knowledge
  • Inventory Control
  • Kitchen Equipment Operation
  • Food Safety
  • Product Rotation
  • Register operations
  • Customer Service

Certification

  • Certified Forklift Operator, TTI

Timeline

Store Manager

Majors Management
04.2024 - 07.2024

Warehouse Operator

Techtronic Industries - TTI
12.2023 - 04.2024

Baker

Publix
03.2022 - 12.2023

Assistant General Manager

Pizza Hut
06.2020 - 01.2022

Pizza Clerk

Harris Teeter
08.2016 - 03.2020

High School Diploma -

Kings Mountain High School
  • Certified Forklift Operator, TTI
Marybeth Walker