Mary Bih Tumambang

-Responsible for entering specific data into databases.

-Responsible for managing data and keeping it organized.

-Create spreadsheets with large numbers of figures without mistakes.

-Verify data by comparing it to source documents.

-Retrieve data from the database or electronic files as requested.

-Perform regular backups to ensure data preservation.

-Sort and organize paperwork after entering data to ensure it is not lost.

-Make inbound and outbound calls to customers’ orders and requests.

-Performed data entry tasks with precision and attention to detail.

-Assisted customers with technical issues, troubleshooting, and problem resolution.

-Assisted customers via phone, chat, or email, demonstrating a deep understanding of services provided.

-Collaborated with fellow team mates and supported associates to ensure a seamless and positive customer experience.

-Stayed up-to-date with company current products and offerings via organised training.

-Made inbound and outbound calls to customers’ orders and requests.