Mary "Casey Smith
Wilsonville,OR
Summary
Dynamic professional with extensive experience in point of sale operations and inventory management at West Linn-Wilsonville School District. Proven ability to deliver exceptional customer service while ensuring quality assurance. Thrives in fast-paced environments, consistently achieving high levels of customer satisfaction and operational excellence.
Overview
9
9
years of professional experience
Work History
Nutrition Service II
West Linn-Wilsonville School District
Wilsonville, OR
09.2024 - Current
- Operated POS system to efficiently process student breakfast and lunch IDs, ensuring accurate meal tracking.
- Ordered supplies three times a week to ensure uninterrupted service and inventory management.
- Assumed leadership responsibilities in the absence of the lead, maintaining operational continuity.
Full Service Shopper
Instacart
Wilsonville, OR
09.2017 - Current
- Assisted with unloading groceries from vehicle at customer's residence or business location upon delivery arrival.
- Obtained signatures from customers upon completion of deliveries as proof of receipt.
- Followed store policies and procedures when selecting, packing, delivering, and returning items to shelves.
- Cleaned up spills and other messes that occurred during deliveries.
- Ensured quality of products purchased met customer requirements through careful selection and inspection.
Front Desk Agent
Snoozinn
Wilsonville, OR
08.2016 - 11.2020
- Maintained cleanliness of lobby area at all times.
- Resolved customer complaints promptly and courteously.
- Answered phones, responded to inquiries, and took messages.
- Performed light housekeeping duties such as stocking supplies or cleaning surfaces.
- Verified accuracy of room rates and other charges during check-in process.
- Processed payments accurately and efficiently.
- Provided excellent customer service while upholding company policies.
Education
GED -
Chemeketa Community College
Woodburn, OR05-2004
Skills
- Point of sale operation
- Inventory management
- Supply chain ordering
- Customer service excellence
- Quality assurance processes
- Data entry accuracy
Timeline
Nutrition Service II
West Linn-Wilsonville School District
09.2024 - Current
Full Service Shopper
Instacart
09.2017 - Current
Front Desk Agent
Snoozinn
08.2016 - 11.2020
GED -
Chemeketa Community College
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