Mary Elizabeth Hewitt
Markham,TX
Summary
Well-qualified [Job Title] with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
31
31
years of professional experience
Work History
Licensed Real Estate Agent
Ward Real Estate
07.2013 - Current
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Compared recently sold area properties to determine competitive market prices.
- Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Auto Claims Adjuster
State Farm
11.1996 - 05.2022
- Issued payouts to claimants.
- Documented all findings in concise reports.
- Examined photographs and surveillance and any other documents relating to claims.
- Negotiated with claimants to settle claims.
- Evaluated and investigated over [Number] auto claims in [Year] and decided whether insurer should pay claim.
- Kept current on insurance regulations, laws, policies and procedures.
- Reviewed police reports, photographs and other documentation to gain complete understanding of accident.
- Coordinated with local body shops to assign repair jobs and obtained rental vehicles for customers for duration of restoration process.
- Carried and managed consistently heavy project workload through exemplary organizational, time management and collaboration talents.
- Identified suspicious claims, escalating issues to supervisor for further investigation and analysis.
- Successfully negotiated settlements with claimants and insurers.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Real Estate Transaction Coordinator/Licensed Realtor
Randy Barr, ReMax Space Center
07.2006 - 07.2013
- Reviewed and executed confidential documents, contracts and disclosures.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Prepared and presented contracts and other legal documents to clients.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Developed new business and managed new and existing clients.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
- Coordinated appointments to show tenants and buyers prospective homes.
- Negotiated contracts with buyers and sellers to maximize customer savings.
Licensed Personal Banker
Bank One
10.2002 - 07.2005
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
- Cultivated strong customer relationships by providing tailored advice and services.
- Analyzed customers' financial information to deliver personalized account guidance.
- Maintained in-depth product and service knowledge for well-informed customer advice.
- Assisted customers with completing required forms for opening and closing bank accounts.
- Adapted products and services to suit customers' changing financial circumstances.
- Facilitated customer transactions, including deposits, withdrawals and transfers.
Adult Probation Officer
216th Judicial Disctrict
11.1992 - 11.1996
- Wrote progress reports and testified under oath at court hearings.
- Interpreted legal concepts and issues to complete and close out cases.
- Adhered to legal requirements by performing office, home and employment visits.
- Gathered information from people in community, family members and agencies about conduct of probationers.
- Built relationships with defendants and offenders, assessing living conditions and case background information.
- Determined appropriate supervision levels by conducting risk and needs assessments.
Education
Bachelor of Arts - Psychology
East Texas State University
Texarkana07.1992
Skills
- Claims Investigation
- Documentation Management
- Risk Assessment
- Policy Interpretation
- Interviewing Expert
- Risk and Needs Assessments
- Interviews
- Crisis Intervention Techniques
- Contract Negotiation
- Presenting
- Client Needs Assessment
Timeline
Licensed Real Estate Agent
Ward Real Estate
07.2013 - Current
Real Estate Transaction Coordinator/Licensed Realtor
Randy Barr, ReMax Space Center
07.2006 - 07.2013
Licensed Personal Banker
Bank One
10.2002 - 07.2005
Auto Claims Adjuster
State Farm
11.1996 - 05.2022
Adult Probation Officer
216th Judicial Disctrict
11.1992 - 11.1996
Bachelor of Arts - Psychology
East Texas State University
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