Mary Elizabeth Vozzella
Henniker,NH
Summary
Experienced educator from preschool to high school aged children with a proven record of administration, leadership, management, education development, and program administration. professional with a proven track record in Banquet Sales at Pats Peak Ski Area, excelling in customer service and teamwork. Adept at problem-solving and adapting to fast-paced environments, I developed tailored programs that enhanced client satisfaction and fostered repeat business. Committed to continuous improvement and mentoring others for success.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Banquet Sales
Pats Peak Ski Area
09.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Snowsports Supervisor and Coach
Pats Peak Ski Area
01.2012 - Current
- Instructed children in skiing techniques, enhancing skills and confidence on the slopes.
- Collaborated with fellow instructors for continuous improvement of teaching methods and curriculum development.
- Developed tailored lesson plans to accommodate varying skill levels and learning styles.
- Supervised group lessons, ensuring safety protocols and fostering a supportive environment.
- Mentored junior instructors, sharing best practices and facilitating professional growth within the team.
- Collaborated with management to refine training programs based on student feedback and seasonal trends.
- Led specialized clinics focused on advanced techniques, catering to more experienced skiers and snowboarders seeking further improvement.
- Provided exceptional customer service by addressing client concerns promptly and professionally, leading to repeat business and referrals.
- Assisted in the training of new instructors, sharing expertise and best practices to ensure a high standard of teaching across the team.
- Increased student safety awareness through comprehensive lessons on equipment use, mountain etiquette, and proper techniques.
- Actively participated in ongoing professional development opportunities to stay current on industry trends and best practices in ski/snowboard instruction.
Bow School District
SAU 67
08.2012 - 09.2023
- Worked well in a team setting, providing support and guidance to visually impaired students.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Supported instructional staff and students by implementing individualized education plans for diverse learners.
Education
Bachelor of Science - Education And Psychology
Northeastern University
Boston, MA05-1994
Skills
- Dependable and responsible
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
Certification
PSIA Alpine Level 1
PSIA Children's Specialist Level 1
PSIA Adaptive Specialist 1 - Visually Impaired and Developmentally Disabled
Massachusetts Educator Licensure K-3
CPR and First Aid
Timeline
Banquet Sales
Pats Peak Ski Area
09.2023 - Current
Bow School District
SAU 67
08.2012 - 09.2023
Snowsports Supervisor and Coach
Pats Peak Ski Area
01.2012 - Current
Bachelor of Science - Education And Psychology
Northeastern University
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