Mary Ellen Casey
Oak Bluffs,MA
Summary
Motivated Painter driven to provide high-quality work. Adept at working quickly without sacrificing results. Ready to bring 24 years' experience to new position with long-term potential. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Owner
MV Color & Finish, Inc.
07.2009 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- I install all the wallpaper projects for the company.
- I do decorative finishes, i.e textured wall surfaces finishes, faux wood graining and faux marbling
- I can color match any pre-existing element to match any new replacement piece. For example, a replaced floor board to match existing stained floor finish.
- I can create custom floor/furniture stains to fit the homeowner's palette
- I have restored antiqued carousel horses and furniture.
- I have worked on houses where we preserve the nature of the surface to last for years to come without taking away the patina of the piece. Or make the new look like old.
Education
High School Diploma -
Weymouth High School
Weymouth, MASkills
- Business Management
- Small Business Operations
- Budget Administration
- Faux Finishing
- Customer Relations
- Bidding Processes
- Attention to Detail
- Pigment Mixing
- Paint Matching
- Graining and Marbleizing
- Wood Staining
- Wallpaper installer
- Floor Coating
- Spray Gun Painting
Timeline
Owner
MV Color & Finish, Inc.
07.2009 - Current
High School Diploma -
Weymouth High School
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