Mary Hannah Meehan
Williamston
Summary
Detail-oriented hospitality professional with extensive experience in customer service and bar management. Proven ability to resolve customer complaints, enhance satisfaction, and manage inventory efficiently. Eager to leverage expertise to improve guest experiences and operational efficiency.
Overview
13
13
years of professional experience
Work History
Bartender
The Slice
Simpsonville, SC
04.2025 - Current
- Prepare and serve a variety of cocktails and beverages to customers.
- Maintain cleanliness and organization of bar area to ensure efficient service.
- Engage with patrons to provide excellent customer service and enhance experience.
- Monitor customer satisfaction and address any concerns promptly.
- Manage cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Bartender/Manager on Duty
Full House Sportzaria
Simpsonville, SC
04.2019 - 10.2024
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for the incoming shift, preparing cash drawers, and taking inventory.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Managed bar inventory, ensuring optimal stock levels and minimizing waste.
Banquet Server/Captain
Embassy Suites by Hilton
Greenville, SC
04.2013 - 04.2019
- Provided excellent customer service during high-volume banquet events, ensuring guest satisfaction and comfort.
- Set up and dismantled event spaces efficiently, adhering to venue specifications and safety protocols.
- Collaborated with kitchen staff to synchronize meal service timing, enhancing overall dining experience for guests.
- Trained new servers on operational procedures and service standards, fostering a cohesive team environment.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
Office Associate
Carolina Neurology Associates
Greenville, SC
01.2017 - 01.2018
- Managed patient scheduling and coordinated appointments to optimize clinic workflow.
- Facilitated communication between patients and healthcare providers, ensuring timely information exchange.
- Processed patient intake forms accurately, enhancing data integrity for electronic health records.
- Assisted in preparing medical documentation and reports, improving efficiency of administrative operations.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Bachelor of Science - Business Management
University of South Carolina, Upstate, SC
Spartanburg, SC04-2025
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Outgoing personality
- Cleanliness and hygiene
- Memory retention
- Hospitality service expertise
- Suggestive selling
- Sales expertise
- Staff management
Timeline
Bartender
The Slice
04.2025 - Current
Bartender/Manager on Duty
Full House Sportzaria
04.2019 - 10.2024
Office Associate
Carolina Neurology Associates
01.2017 - 01.2018
Banquet Server/Captain
Embassy Suites by Hilton
04.2013 - 04.2019
Bachelor of Science - Business Management
University of South Carolina, Upstate, SC