MaryJane Kopie
Holyoke,Massachusetts
Summary
Seasoned Bakery Sales Manager at Big Y, adept in enhancing customer satisfaction and leading teams with a strong emphasis on quality and food safety. Demonstrated expertise in inventory management and bakery operations, coupled with exceptional communication abilities, ensures operational excellence and a positive shopping experience.
Overview
29
29
years of professional experience
Work History
Bakery Sales Manager
Big Y
East Longmeadow, Massachusetts
03.2018 - Current
- Overseeing all sales aspects of the bakery, including managing sales staff,providing ongoing feedback and coaching. Ensuring a positive customer experience . Monitoring product quality, rotating stock to ensure freshness. Creating visually appealing displays to attract customers and promote sales. Ordering, scheduling , Managing inventory and waste. Ensuring compliance with food safety regulations and standards.
Assistant Meat Sales Manager
Big Y
Springfield, Massachusetts
10.2002 - 09.2018
Seafood Clerk
Big Y
Springfield, Massachusetts
10.2001 - 10.2002
Bakery Sales Manager
Big y
Springfield, Massachusetts
07.1999 - 10.2002
Assistant Bakery Sales Manager
big y
Springfield, Massachusetts
08.1998 - 05.1999
Bagel Maker
big y
South Hadley, Massachusetts
06.1997 - 08.1998
Deli Clerk
Big Y
Springfield, Massachusetts
06.1997 - 08.1997
Cashier
Big Y
Springfield, Massachusetts
12.1995 - 06.1997
Education
Associate of Arts - Medical Assistant
Springfield Technical Community College
Springfield, MA04-2003
Skills
* Excellent communication and interpersonal skills
* Strong customer service orientation
* knowledge of bakery operations and production processes
* Leadership and team management abilities
* Inventory management skills
* Food safety knowledge
* Ability to work under pressure
* Adaptable to change
Timeline
Bakery Sales Manager
Big Y
03.2018 - Current
Assistant Meat Sales Manager
Big Y
10.2002 - 09.2018
Seafood Clerk
Big Y
10.2001 - 10.2002
Bakery Sales Manager
Big y
07.1999 - 10.2002
Assistant Bakery Sales Manager
big y
08.1998 - 05.1999
Bagel Maker
big y
06.1997 - 08.1998
Deli Clerk
Big Y
06.1997 - 08.1997
Cashier
Big Y
12.1995 - 06.1997
Associate of Arts - Medical Assistant
Springfield Technical Community College
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