Mary Jane Michael
Tucson
Summary
Dynamic and dedicated professional with experience in customer service and cash handling. Recognized for training new staff and enhancing team communication, demonstrating strong work ethic and empathy. Proven ability to maintain high standards of cleanliness and safety while delivering exceptional customer assistance.
Overview
3
3
years of professional experience
Work History
Team Trainer, Cashier
Kentucky Fried Chicken
Anigua, GU
06.2021 - 07.2024
- Processed customer transactions efficiently, ensuring accurate cash handling and change distribution.
- Maintained cleanliness and organization of work area, adhering to food safety standards.
- Assisted in training new staff on register operations and customer service protocols.
- Communicated effectively with team members to enhance workflow and service delivery.
- Trained new employees on operational procedures and customer service standards.
Volunteer
Agana Heights Elemtenary School
Agana Heights, Guam
08.2022 - 05.2023
- Provided tutoring support for students, improving their academic performance and confidence in subjects.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
High School Diploma - Applied Humanities
University of Arizona
Tucson, AZ05-2028
High School Diploma -
George Washington High School
Mangilao, Guam 06-2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Course development
- Time management
- Multitasking and organization
- Cleaning and sanitation
- Team collaboration
- Cash handling
- Team building
Timeline
Volunteer
Agana Heights Elemtenary School
08.2022 - 05.2023
Team Trainer, Cashier
Kentucky Fried Chicken
06.2021 - 07.2024
High School Diploma - Applied Humanities
University of Arizona
High School Diploma -
George Washington High School