Mary Jane White
Mililani Town,MI
Summary
Proven to excel in fast-paced environments, enhanced guest experiences at Yakitori Glad by leveraging exceptional customer service and multitasking abilities. Skilled in cash handling and team collaboration, significantly contributed to seamless operations and cultivated lasting customer relationships, showcasing a strong work ethic and a dedication to excellence.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Server
Yakitori Glad
12.2023 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Managed reservations, seating, made drinks, washed dishes.
- Trained 5 new servers
Production Assistant & Covid Compliance
EYE Production Inc.
10.2022 - 01.2023
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Completed wide range of tasks in diverse filming areas to support operations.
- Maintained a safe and clean work environment, contributing to overall team productivity.
- Communicated with 25 other crew members via walkie talkies to coordinated production activities.
- Demonstrated adaptability in handling various production roles as needed, enhancing versatility within the team.
- Facilitated clear communication between departments, ensuring smooth production operations.
Sales Associate
Vans Off The Wall
05.2022 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Made a total of $135,500 in sales
Education
Bachelor of Arts - Psychology
University of Hawaii At Manoa
Honolulu, HI05-2025
Associate of Arts - Liberal Arts
Leeward Community College
Pearl City, HI12-2022
High School Diploma -
Mililani High School
Mililani, HI05-2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Team collaboration
- Cleanliness standards
- Menu memorization
- Service prioritization
Timeline
Server
Yakitori Glad
12.2023 - 09.2024
Production Assistant & Covid Compliance
EYE Production Inc.
10.2022 - 01.2023
Sales Associate
Vans Off The Wall
05.2022 - 05.2022
Bachelor of Arts - Psychology
University of Hawaii At Manoa
Associate of Arts - Liberal Arts
Leeward Community College
High School Diploma -
Mililani High School
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