Mary Jayne Evans
Orlando,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
9
9
years of professional experience
Work History
Rideshare Driver
Uber/Dorr Dash
Orlando, Florida
02.2021 - Current
- Greeted customers and provided them with information about the rideshare service.
- Ensured customer safety by providing seat belts and adhering to traffic laws.
- Navigated routes using GPS systems for efficient delivery of passengers.
- Maintained cleanliness of vehicle interior and exterior, including vacuuming, washing windows, and refueling when necessary.
Crew Leader
Wawa
Deltona, Florida
07.2023 - 07.2024
- Monitored and evaluated performance of crew members, providing feedback and coaching as needed.
- Trained new hires on job duties, safety protocols, and company policies.
- Ensured compliance with all health and safety regulations.
- Inspected equipment for proper operation before use by crew members.
- Assisted in resolving customer complaints or issues quickly and efficiently.
- Performed general maintenance on tools and equipment used by the crew.
Environmental Service Specialist
Gold Choice (Senior living)
Deltona, Florida
01.2023 - 07.2023
- Assisted with the development and implementation of environmental programs.
- Conducted research on potential environmental hazards and identified solutions.
- Organized activities such as games, crafts and outings for patients to enjoy.
Dog Groomer
Uptown Dog
Orlando, Florida
02.2021 - 11.2022
- Performed minor medical procedures such as gland expression and flea treatments.
- Used scissors to trim fur around the face, feet, and tail area in accordance with breed standards or customer requests.
- Cleaned ears, trimmed nails, plucked hair from ear canals, and brushed teeth.
- Bathed and dried dogs of all sizes, breeds, and temperaments.
- Maintained cleanliness of work areas by sanitizing equipment after each use.
Crew Trainer
Metro Diner
Orlando, Florida
02.2019 - 12.2020
- Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
- Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Assisted management in developing strategies to improve customer service standards.
Lead Dog Handler/ Trainer
D's Dog place
Orlando, Florida
01.2020 - 04.2020
- Developed and implemented training plans for new dogs, including house-training, obedience, and agility exercises.
- Advised staff members on appropriate handling techniques when dealing with difficult or aggressive animals.
- Ensured that all cages were cleaned regularly according to established protocols.
- Attended educational seminars related to animal behavior modification techniques and best practices in canine management.
Manager
Steak'n Shake
Orlado, Florida
12.2017 - 11.2019
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Established processes to ensure efficient workflow throughout the organization.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Manager
McDonald's
Orlando, Florida
01.2016 - 12.2017
- Guided team members to enhance job performance
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Provided leadership during times of organizational change or crisis situations.
Education
East River High School
Orlando05-2019
Skills
- Staff Development
- Policy Implementation
- Operations Management
- Marketing
- Animal nutrition management
- Animal Care
- Animal Handling (including exotic and live stock)
- Kennel disinfection
- Basic maintenance
- Commercial equipment operations
- Waxing and Buffing
- Residential Cleaning
- Plant propagation
- Floral Arrangements
- Plant and Flower Care
- Selling plants to customers
- Gardening Techniques
Timeline
Crew Leader
Wawa
07.2023 - 07.2024
Environmental Service Specialist
Gold Choice (Senior living)
01.2023 - 07.2023
Rideshare Driver
Uber/Dorr Dash
02.2021 - Current
Dog Groomer
Uptown Dog
02.2021 - 11.2022
Lead Dog Handler/ Trainer
D's Dog place
01.2020 - 04.2020
Crew Trainer
Metro Diner
02.2019 - 12.2020
Manager
Steak'n Shake
12.2017 - 11.2019
Manager
McDonald's
01.2016 - 12.2017
East River High School
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