Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Yearly Earns Most Favorite Restaurant in Bucks County, Pa
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MaryJo Demenczuk
Open To Work
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MaryJo Demenczuk

Navarre,FL

Work Preference

Desired Job Title

Restaurant Manager

Work Type

Part Time

Summary

Dedicated restaurant manager with a strong focus on enhancing guest satisfaction through effective staff management and customer engagement. Proven ability to implement training programs that elevate service standards and foster employee retention.

Overview

22
22
years of professional experience

Work History

Restaurant Manager

King George II Inn
Bristol, PA
01.1992 - 03.2014
  • Oversaw daily restaurant operations, ensuring compliance with health and safety regulations.
  • Managed staff scheduling and performance evaluations to optimize team efficiency.
  • Developed and implemented training programs for new hires, enhancing onboarding processes.
  • Monitored inventory levels and ordered supplies to maintain optimal stock levels.
  • Established customer service protocols, resulting in improved guest satisfaction ratings.
  • Led marketing initiatives to increase brand visibility and attract new customers.
  • Collaborated with kitchen staff to refine menu offerings based on seasonal ingredients and customer feedback.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Improved overall customer satisfaction by implementing new service standards and staff training programs.

Education

Associates Degree - Hospitality Administration And Management

Temple University
Philadelphia Pa
06-1990

Skills

  • Team management
  • Inventory control and record keeping
  • Customer engagement
  • Staff management
  • Passion for customer satisfaction
  • Customer-oriented
  • Customer loyalty
  • Employee retention
  • Customer service best practices
  • Team leadership

Accomplishments

Earned Best Restaurant in Bucks County Pennsylvania

  • Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
  • Supervised team of entire Service Staff
  • Responsible for all group functions and coordination of birthday parties, weddings etc.

Timeline

Restaurant Manager

King George II Inn
01.1992 - 03.2014

Associates Degree - Hospitality Administration And Management

Temple University

Yearly Earns Most Favorite Restaurant in Bucks County, Pa

 Best Service and Best Ambiance with Dining Rooms Overlooking the Delaware River.  Local Newspaper subscribers along with Trip AdvisorMagazine rewarded us with "Best American Restaurant" several years in a row.