Marylee Pendleton
Atlanta,GA
Summary
Dynamic customer service professional with extensive experience at Spirit Airlines Inc. Skilled in in-flight safety and cabin management, I excel in conflict resolution and communication. Proven ability to enhance passenger satisfaction and streamline operations, ensuring a comfortable and safe travel experience. Committed to delivering exceptional service in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Flight Attendant
Spirit Airlines Inc.
Atlanta, GA
2021.03 - Current
- Provided exceptional customer service to ensure passenger comfort and satisfaction.
- Responded to passenger inquiries and requests with professionalism and care.
- Monitored cabin conditions during flight to ensure safety and comfort standards.
Receptionist
Southern Telephone Service
Valdosta, Georgia
2020.08 - 2021.02
- Greeted customers warmly and directed them to appropriate services.
- Managed multiple phone lines, ensuring prompt and effective communication.
- Scheduled appointments and maintained an organized calendar for staff.
Front Desk Guest Service Agent
Vision Hospitality
Kennesaw, Georgia
2019.10 - 2020.03
- Greeted guests warmly and ensured smooth check-in and check-out processes.
- Managed reservation system to handle guest bookings efficiently.
- Assisted guests with inquiries and provided information about hotel services.
Education
Some College (No Degree) - Dental Assisting
Wiregrass Georgia Technical College
Valdosta, GASkills
- In-flight safety and cabin management
- Customer service and conflict resolution
- Communication skills and time management
References
References available upon request.
Timeline
Flight Attendant
Spirit Airlines Inc.
2021.03 - Current
Receptionist
Southern Telephone Service
2020.08 - 2021.02
Front Desk Guest Service Agent
Vision Hospitality
2019.10 - 2020.03
Some College (No Degree) - Dental Assisting
Wiregrass Georgia Technical College