Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Lou Burke

Big Rapids

Summary

Dynamic professional with a strong background in customer service and safety compliance, honed at Walmart and Mecosta Osceola Transit Authority. Recognized for meticulous attention to detail and effective planning, consistently achieving high standards in order accuracy and passenger safety. Proven ability to foster positive interactions and ensure a respectful environment.

Overview

19
19
years of professional experience

Work History

Personal Shopper

Walmart
09.2019 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Driver

Mecosta Osceola Transit Authority
09.2013 - 10.2019
  • Conducted routine vehicle inspections to maintain operational safety and compliance.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.

School Bus Driver

NEMCSA Head Start
08.2006 - 09.2013
  • Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
  • Monitored student behavior on the bus, fostering a respectful and safe environment.
  • Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.

Education

No Degree - Accounting

Ferris State University
Big Rapids, MI

Skills

  • Customer service
  • Attention to detail
  • Planning and organization
  • Decision-making

Timeline

Personal Shopper

Walmart
09.2019 - Current

Driver

Mecosta Osceola Transit Authority
09.2013 - 10.2019

School Bus Driver

NEMCSA Head Start
08.2006 - 09.2013

No Degree - Accounting

Ferris State University

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