Marylou Carpio
Phoenix,AZ
Summary
Compassionate Lead Behavioral Health Technician with proven skills in crisis intervention, patient supervision, and group therapy facilitation. Expertise in effective communication and team collaboration to enhance patient care and safety.
Overview
14
14
years of professional experience
2
2
Certifications
Work History
Lead Behavioral Health Technician
Haven Behavioral Hospital
Phoenix, Arizona
09.2020 - Current
- Supervised daily activities of patients in a behavioral health setting.
- Led group therapy sessions to promote patient engagement and interaction.
- Collaborated with medical staff to coordinate patient care and safety measures.
- Trained new technicians on protocols and best practices in mental health care.
- Ensured compliance with safety regulations and hospital policies during shifts.
- Assisted in crisis intervention and conflict resolution among patients.
- Monitored client vital signs such as temperature, pulse rate, respiration rate, and blood pressure, as required by policy or procedure.
- Supervised subordinate Behavioral Health Technicians on shift assignments, providing guidance and feedback as needed.
- Participated in multi-disciplinary team meetings to discuss client care strategies and develop treatment plans.
- Collaborated with doctors, psychologists or therapists in working with patient treatments.
Certified Nursing Assistant
Desert Terrace Rehab
Phoenix, Arizona
06.2019 - 08.2020
- Assisted patients with daily living activities and personal care needs.
- Monitored and recorded vital signs to support patient health assessments.
- Collaborated with nursing staff to implement patient care plans effectively.
- Maintained cleanliness and safety of patient environments in rehabilitation settings.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
Certified Nursing Assistant
Westchester Care Center
Tempe, Arizona
05.2016 - 06.2019
- Assisted patients with daily living activities and personal care needs.
- Monitored and recorded vital signs to support patient health assessments.
- Collaborated with nursing staff to implement patient care plans effectively.
- Answered call lights promptly and responded to patient needs accordingly.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Assisted residents in preparing for activities and social programs.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Participated in educational programs related to nursing assistant skills development.
Health Unit Coordinator
Westchester Care Center
Tempe, Arizona
05.2016 - 06.2019
- Coordinated patient admissions and discharges efficiently and accurately.
- Managed medical records using electronic health record systems effectively.
- Scheduled appointments and communicated with patients regarding their healthcare needs.
- Facilitated communication between patients, families, and medical personnel seamlessly.
- Organized supplies and maintained inventory for the health unit regularly.
- Collaborated with interdisciplinary teams to enhance patient care delivery consistently.
- Assisted with orienting new employees to departmental procedures.
- Provided administrative support to nursing staff as needed.
- Maintained unit supplies and equipment for medical staff and patient care needs.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
Certified Nursing Assistant
Sun Valley Home Health
Mesa, Arizona
02.2012 - 05.2016
- Assisted patients with daily living activities and personal care needs.
- Monitored and recorded vital signs to support patient health assessments.
- Collaborated with nursing staff to implement patient care plans effectively.
- Maintained cleanliness and safety of patient environments in rehabilitation settings.
- Provided emotional support and companionship to enhance patient well-being.
- Documented patient observations and reported changes to healthcare team members.
- Educated patients on health maintenance and rehabilitation procedures.
- Participated in team meetings to discuss patient progress and care strategies.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
Education
High School Diploma -
Phoenix Union High School
Phoenix, AZ05-1978
Skills
- Patient supervision
- Group therapy facilitation
- Crisis intervention
- Health monitoring
- Compliance enforcement
- Care coordination
- Staff training
- Effective communication
- Conflict resolution
- Record keeping
- Team collaboration
- Time management
- Behavioral assessment
- De-escalation techniques
Languages
Spanish
Professional
Certification
Certified Nursing Assistant
Timeline
Lead Behavioral Health Technician
Haven Behavioral Hospital
09.2020 - Current
Certified Nursing Assistant
Desert Terrace Rehab
06.2019 - 08.2020
Certified Nursing Assistant
Westchester Care Center
05.2016 - 06.2019
Health Unit Coordinator
Westchester Care Center
05.2016 - 06.2019
Certified Nursing Assistant
Sun Valley Home Health
02.2012 - 05.2016
High School Diploma -
Phoenix Union High School