Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mary Lou Clifford

Medical Assistant
Windham,NH

Summary

Conscientious Healthcare professional offering over 20 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Medical Assistant

MGB Express Care
12.2022 - Current
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Tested and recorded blood glucose levels.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.

Medical Assistant

Steward Medical Group
08.2017 - 12.2022
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Taught patients about medications, procedures and care plan instructions.
  • Tested and recorded blood glucose levels..
  • COVID Clinic Testing and Vaccinations

Medical Assistant

North Shore Physicians Group
08.2008 - 12.2017
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Obtained pre- and post-treatment vital signs and weight.

Medical Secretary

Hallmark Health
02.2005 - 03.2008
  • Kept information confidential and followed HIPAA guidelines to maintain patient trust.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Enhanced office productivity by handling high volume of callers per day.
  • Maintained current and accurate medical records for patients.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Coordinated customer service, patient scheduling and billing.

Education

Medical Assistant , Phlebotomy - Medical Assisting

Bunker Hill Community College
Charlestown, MA
05.1996

Skills

  • Sterile Procedures and Techniques
  • Advanced Anatomy Knowledge
  • Clinical Applications
  • Simple Dressings
  • Pulmonary Function Tests (PFTs)
  • Wound Care and Irrigation
  • Direct Patient Care
  • EMR Systems
  • Specimen Collection
  • EKG Set Up and Monitoring
  • Using Centrifuges
  • Patient Assessments
  • Using Scales
  • Medical Terminology
  • Vital Sign Monitoring
  • First Aid
  • Communicating with Patient Families
  • Medications Familiarity
  • Phlebotomy

Certification

  • CMA - Certified Medical Assistant
  • Phlebotomy
  • CPR
  • AED


Timeline

Medical Assistant

MGB Express Care
12.2022 - Current

Medical Assistant

Steward Medical Group
08.2017 - 12.2022

Medical Assistant

North Shore Physicians Group
08.2008 - 12.2017

Medical Secretary

Hallmark Health
02.2005 - 03.2008

Medical Assistant , Phlebotomy - Medical Assisting

Bunker Hill Community College

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Mary Lou CliffordMedical Assistant