MaryLou Rojas
Jeanerette,LA
Summary
Compassionate Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Pediatric Group of Acadiana
New Iberia , Louisiana
11.2024 - Current
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Communicated with patients with compassion while keeping medical information private.
- Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Verified insurance coverage for appointments and collected co-payments as required.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Answered multi-line phone system and directed callers to requested personnel and departments.
Certified Medical Assistant
The Family Medicine Clinic
New Iberia, LA
09.2023 - 08.2024
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
- Ordered medical supplies from approved vendors based on predetermined budget parameters.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
Cashier & Stocker
Chitimacha Trading Post
03.2022 - 09.2023
- Handle large sums of money, minimum book keeping, providing quality service to customers.
- Ability to lift 50+ pounds & organize back stock along with floor stock.
- Accept cash & credit card payments, issued receipts & provided change.
- Answered customer questions & provided store information.
Veterinary Front Desk Receptionist
All Creatures Veterinary Hospital
09.2022 - 05.2023
- Provide fast & efficient client service
- Answer calls in a timely manner, knowledgeable on procedures & prices.
- Responsible for managing stock up front such as coffee/snack bar items, office supplies, medical supplies, & cleaning supplies.
- Handle large sums of money, book keep, & sometimes handling company deposits.
- Maintain confidentiality & clients files, ensuring the front & my desk area are tidy & organized.
Food/Beverage Expert Team Member
Target
01.2021 - 03.2022
- Maintain a tidy & organized work space within warehouse & back room locations which also included me managing warehouses in store.
- Maintaining a neat & organized variations of food & beverage aisles while promoting items & brands that partner with Target making sure shelves were stocked.
Childcare Provider
Yaamahana Child Development Center
01.2018 - 01.2021
- Provide a clean and safe environment for young children to learn & develop basic mental & social skills before heading into pre-school.
- Maintaining confidentiality.
- Maintaining reports to parents or legal guardians about the development of their child.
- Mandated reporter.
Education
Medical Assisting (480 Hours)
Academy Of Acadiana
New Iberia, LA08.2023
Diploma in General Education -
West St Mary High School
Baldwin, LA05.2019
Skills
- Cleaning and Sanitizing
- Conflict Resolution
- Stocking/Replenishing
- Time Management Skills
- Cash Management
- Customer Service
- Scheduling Proficiency
- Medical Charting
- Understanding of Medical Laws
- Medical Records Management
- Call Management
- Account updating
- Report Generation
- Inbound and Outbound Calling
- Complaint resolution
- Data Entry
- Customer Relations
Certification
- Nationally Certified Medical Assistant
- Certified EKG Technician
- CPR / BLS Certified
- Nationally Certified Phlebotomist Technician (Pending)
Education and Training
Baldwin, LA,New Iberia, LA
Timeline
Medical Receptionist
Pediatric Group of Acadiana
11.2024 - Current
Certified Medical Assistant
The Family Medicine Clinic
09.2023 - 08.2024
Veterinary Front Desk Receptionist
All Creatures Veterinary Hospital
09.2022 - 05.2023
Cashier & Stocker
Chitimacha Trading Post
03.2022 - 09.2023
Food/Beverage Expert Team Member
Target
01.2021 - 03.2022
Childcare Provider
Yaamahana Child Development Center
01.2018 - 01.2021
Medical Assisting (480 Hours)
Academy Of Acadiana
Diploma in General Education -
West St Mary High School