MARYLU PAGAN
Elmwood Park,IL
Summary
Proven track record in enhancing customer satisfaction and maintaining high standards of cleanliness and safety, as demonstrated during my tenure at Aramark. Adept at multitasking and quick learning, I excel in fast-paced environments, significantly improving service quality and operational efficiency. My strong communication skills and positive attitude foster teamwork and customer loyalty.
Overview
27
27
years of professional experience
Work History
Food Service Worker
Aramark
Elmwood Park, USA
10.2012 - 10.2023
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Made food according to standard recipes.
- Developed and maintained positive relationships with customers to enhance service.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Set up and broke down food service lines quickly to maintain service flow.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Participated in regular trainings to stay current on industry best practices and trends.
Sales Associate
Enesco
Elk Grove Village, Illinois
03.1997 - 01.2021
- Maintained up-to-date knowledge of store merchandise and policies.
- Tracked sales performance metrics to identify trends in market place.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Bank Checks Tagger
Deluxe Check Printers
Des Plaines, Illinois
09.2004 - 09.2012
- Worked with raw materials to develop complete and commercially viable products. • Consistently met deadlines by prioritizing tasks effectively and efficiently managing resources. • Conducted performance tests and quality assurance tests of goods to meet product certification requirements. • Maintained high levels of customer satisfaction by ensuring product quality consistently met or exceeded standards. • Boosted operational safety, conducting regular safety drils and updating protocols as necessary.
Education
GED -
Roosevelt High School
Chicago, IL06-1988
Skills
- Quick Learner
- Positive Attitude
- Cleaning and sanitation
- Strong Communication Skills
- Positive Attitude and Energy
- Fast-Paced Environment
- Working Quickly
- Safe Food Handling
- Food safety knowledge
- Food Preparation
- Food and Safety Standards
- Food assembly
Websites
Timeline
Food Service Worker
Aramark
10.2012 - 10.2023
Bank Checks Tagger
Deluxe Check Printers
09.2004 - 09.2012
Sales Associate
Enesco
03.1997 - 01.2021
GED -
Roosevelt High School