Mary Lynn Castles
Myrtle Beach,SC
Summary
Hardworking Sales/ Account Manager looking to get back into the workforce having retired 2 years ago. I have been in the sales arena for over 30 years. I can offer experience of course; but most of all you’d be gaining a person with a great work ethic. Sustained my sales quota during a merger from Time Warner Cable Business Class/Time Warner Cable Enterprise to Charter Communications and now Spectrum. I attended events representing the company through our partnership with the Myrtle Beach Chamber of Commerce and going through Leadership Grand Strand and serving on their board as well.
Overview
15
15
years of professional experience
Work History
Account Manager
Spectrum Enterprise
Myrtle Beach, South Carolina
10.2007 - 06.2022
As an Account Manager with Spectrum I was assigned a book of existing fiber based clients in my territory.
- Maintained accurate records of all customer interactions in Salesforce.
- Drafted proposals outlining services, costs, and benefits for prospective customers.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Negotiated contracts with clients to maximize revenue potential.
- Analyzed data each month ensuring clients were usage.
Education
Bachelor of Science - Business Management
University of South Carolina - Lancaster
Lancaster, SC12-1981
Skills
Territory Management
Presentations
Contract Negotiations
Partner Relationship Management
Account Growth
Account Planning
Solution Selling
Customer Retention
Leadership
Accomplishments
- Leadership Grand Strand, Class 31, 2018
- Board Member Myrtle Beach Area Chamber of Commerce 2019-2020
Timeline
Account Manager
Spectrum Enterprise
10.2007 - 06.2022
Bachelor of Science - Business Management
University of South Carolina - Lancaster