Marylynn Mendel
WASHINGTON TWP,NJ
Summary
Reliable professional with strong attention to detail and adaptability in community operations. Experienced in enforcing compliance and delivering exceptional customer service, ensuring community regulations are met while fostering positive resident relations.
Overview
13
13
years of professional experience
Work History
Community Association Manager
Corner Property Management
Galloway, NJ
10.2023 - Current
- Successfully manages a portfolio of 6 communities at one time totaling 894 doors.
- Manages daily operations of community associations, ensuring compliance with governing documents and regulations.
- Coordinates maintenance requests and vendor services to enhance property conditions and resident satisfaction.
- Oversees financial management, including budget preparation, expense tracking, and auditing processes for transparency.
- Facilitates board meetings, providing insights on community concerns and operational matters for informed decision-making.
- Manages budgets for multiple communities, ensuring financial stability and proper allocation of funds.
- Developed and maintained strong relationships with vendors, resulting in cost-effective services for the associations.
- Oversees successful community improvement projects, such as landscaping upgrades and facility renovations.
- Coordinated communications between residents, board members, contractors, and staff to keep everyone informed about important updates or changes within the communities.
- Kept properties in compliance with local, state, and federal regulations.
Community Association Manager
Target Property Management
Brigantine, NJ
12.2022 - 10.2023
- Managed a community with 280 doors.
- Coordinated and oversaw the complete pool renovation project.
- Increased compliance with association rules by conducting regular inspections and enforcing regulations fairly.
- Addressed and quickly resolved resident complaints with speedy and knowledgeable support.
- Developed and adhered to community budgetary restrictions in collaboration with board of directors.
- Negotiated contracts with service providers, securing high-quality services at competitive prices for the associations managed.
- Evaluated and recommended improvements to community amenities, enhancing overall resident satisfaction and property values.
- Communicated effectively with owners, residents, and on-site associates.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Oversaw financial management, including budget preparation, expense tracking, and auditing processes for transparency.
- Developed and maintained strong relationships with vendors, resulting in cost-effective services for the associations.
- Coordinated communications between residents, board members, contractors, and staff to keep everyone informed about important updates or changes within the communities.
Community Association Manager
Associa Mid-Atlantic
Mantua, NJ
12.2020 - 12.2022
- Managed one 550 unit Condominium Association.
- Answered calls from homeowners about various issues (payment discrepancies, work orders, homeowner complaints, etc)
- Excellent customer service skills.
- Coordinated projects for the community (community pool opening, tree trimming, concrete jobs, new roofs, new decks, etc.)
- Developed Operating Budgets.
- Attended monthly board meetings leading to the adoption of action plans by the board.
- Provided decision letters for Architectural Review requests.
- Sent out violation letters as needed.
Community Administrator/Resale Processor
Associa Mid-Atlantic
Mt Laurel NJ
10.2013 - 12.2020
- Aided 3 Community Association Managers in managing a total of 18 Communities.
- Answered calls from homeowners about various issues.
- Provided decision letters for Architectural Review requests.
- Sent out violation letters as needed.
- Excellent customer service skills.
- Sole person in the office to prepare and provide settlement documentation and information to realtors, title companies, mortgage companies, and appraisers for 200+ communities.
- Worked with a third party website called Community Archives to gather the needed documents needed for upcoming settlements managed by Associa Mid Atlantic.
- Fluent in all Microsoft Office programs.
Education
High School Diploma -
Haddon Twp Jr/Sr Highschool
Westmont, NJ06-2004
Skills
- Community operations
- Service contract negotiation
- Vendor relationship development
- Board of directors support
- Contractor supervision
- Customer service
- Time management
- Attention to detail
- Reliability
- Adaptability and flexibility
Timeline
Community Association Manager
Corner Property Management
10.2023 - Current
Community Association Manager
Target Property Management
12.2022 - 10.2023
Community Association Manager
Associa Mid-Atlantic
12.2020 - 12.2022
Community Administrator/Resale Processor
Associa Mid-Atlantic
10.2013 - 12.2020
High School Diploma -
Haddon Twp Jr/Sr Highschool