Mary M Richardson
Cape Girardeau,MO
Summary
Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Receptionist
Bradshaw, Steele, Cochrane, Berens, Billmeyer, L.C
CAPE GIRARDEAU, Missouri
10.2010 - 11.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system of 25 plus phone lines and directed calls accordingly.
- Purchased all the supplies for the law firm.
- Responsibility for the building maintenance inside and out
Head Cashier
Lowes Home Improvement
Cape Girardeau, Missouri
10.2009 - 09.2010
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Educated employees on register use, merchandising and customer service.
Administrative Assistant
Northwestern Mutual Life Insurance
Cape Girardeau, Missouri
04.2001 - 04.2003
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for Administrative Director.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Assisted clients with all of their investments and financial planning for their future.
Education
No Degree - Missionary Studies
Central Bible College
Springfield, MOHigh School Diploma -
Sikeston Sr. High School
Sikeston, MO05.1984
Skills
- Greeting and Seating Clients
- Delivery Coordination
- Security Awareness
- Travel Planning
- Positive Attitude and Energetic
- Data Research and Analysis
- Computer Proficiency
- Visitor and Customer Relations
- Call Answering and Routing
- Appointment Booking
- Organization and Efficiency
- Customer Complaint Resolution
Timeline
Receptionist
Bradshaw, Steele, Cochrane, Berens, Billmeyer, L.C
10.2010 - 11.2014
Head Cashier
Lowes Home Improvement
10.2009 - 09.2010
Administrative Assistant
Northwestern Mutual Life Insurance
04.2001 - 04.2003
No Degree - Missionary Studies
Central Bible College
High School Diploma -
Sikeston Sr. High School
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