Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary (Mikey) Hoskins

Pasadena,MD

Summary

I am a motivated and adaptable employee recognized by both employers for my quick learning, critical thinking, and consistently meeting customers needs with efficiency and professionalism. Knowledge of document formatting and production techniques, including proficiency in using printing equipment and software. Developed leadership and training skills in fast-paced, customer-focused environment. Demonstrated ability to communicate effectively and develop team members. Eager to expand expertise across a plethora of differing industries and positions to develop a well-rounded skill set and deliver worthwhile value to any work environment.

Overview

3
3
years of professional experience

Work History

Copy and Print Specialist

Office Depot Inc
02.2025 - Current
  • Delivered high-quality print products by consistently calibrating and maintaining equipment to manufacturer standards.
  • Produced custom-printed materials catering to specific client requirements while adhering to strict deadlines.
  • Anticipated potential problems during the course of a project with timely intervention preventing delays or added costs.
  • Implemented quality control measures that reduced errors, minimizing reprints and improving overall product quality.
  • Moved and lifted up to 80 pounds to complete stocking and maintenance tasks.
  • Answered phone calls to provide prompt and courteous answers to questions and encourage customer store visits.
  • Worked closely with sales teams to strategize promotional campaigns for the company''s print and copy services, resulting in increased business.

Crew Trainer

Wendy's
09.2022 - 04.2025
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Collaborated with management to identify areas of improvement and develop comprehensive training programs.
  • Mentored new Crew Trainers, sharing best practices for effective instruction and coaching techniques.
  • Trained and mentored 13 new personnel hired to fulfill various roles.

Education

General Studies

Chesapeake Senior High School
Pasadena, MD
06-2024

Skills

  • Strong attention to detail
  • Critical thinking
  • Effective communication
  • Adobe creative suite mastery
  • Deadline oriented mindset
  • Large volume copying
  • Customer service

  • Employee training
  • Cash handling
  • Team leadership
  • Food safety
  • Workforce management
  • Multitasking and organization

Timeline

Copy and Print Specialist

Office Depot Inc
02.2025 - Current

Crew Trainer

Wendy's
09.2022 - 04.2025

General Studies

Chesapeake Senior High School