Maryna Konozenko

• Mastered the art of prioritization and multitasking, seamlessly handling orders and incoming calls, payments,

equipment operation, and maintaining a clean work environment, all while delivering top-notch guests service:

• Effectively managed all front-of-house operations, including streamlining opening and closing procedures,

inventory management ensuring smooth service operations:

• Handle cash management duties, including overseeing register transactions and preparing daily cash reports.
• Provide excellent customer service, addressing customer concerns, complaints, and inquiries promptly and professionally.
• Maintain a clean and organized kitchen and customer-facing areas in accordance with health and safety regulations.
• Assisted in overseeing daily operations, ensuring smooth workflow, and maintaining the high standards of the pastry shop. Supervised staff, delegated tasks, and managed shift schedules to optimize productivity.

• Overseeing daily operations and managing a team of museum employees.
• Ensuring a high-quality experience for visitors by addressing concerns, answering questions, and maintaining a welcoming atmosphere.
• Ensuring that all exhibits are properly maintained, clean, and safe for visitors.
• Reporting to senior management about operational issues and performance metrics.

• Engages directly with customers, responds to inquiries, processes orders, and resolves complaints or issues to maintain high customer satisfaction.
• Coordinates order processing, updates inventory, manages payment processing, and ensures timely delivery by working with logistics partners.
• Assists in creating engaging content, such as photos, videos, and stories, to attract and retain customers, while promoting new products or special offers to increase sales.
• Helps design and execute sales campaigns, discounts, and influencer partnerships to increase visibility and drive sales growth.