Maryna Seam
Sumner
Summary
Dynamic Office Manager with proven expertise at Tacoma Wellness, in enhancing team productivity and managing complex administrative functions, scheduling, and office management. I am skilled in HR and payroll, including union reports, and Quickbooks. Known for exceptional customer service and effective communication, ensuring operations and patient satisfaction in high-volume environments. Known for driving efficiency and streamlining process to support organizational goals. Excelling in team collaboration and adapting readily to changing needs, assuring reliable and consistent performance.
Overview
10
10
years of professional experience
Work History
Office Administrator
Becker Blacktop LLC
Sumner
01.2022 - 09.2025
- Maintained electronic and paper filing systems for easy retrieval of information
- Coordinated communications, financial processing registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Manage union trust reports, payroll, accounts payables/receivables, banking, deposits, and check runs.
- Maintain office annual organization tasks, apparel coordination and yearly OSHA reports
- Prepare invoices, liens, and Quickbooks templates for financial tracking.
Office Manager
Tacoma Wellness LLC
Tacoma
01.2017 - 01.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Opened and closed office, managed daily calls, emails, and voicemails.
- Directed patient check-ins, billing deposits, insurance verifications, and L&I/MVA claims.
- Scheduled multiple massage therapist and chiropractors; coordinated treatment and corrective plans.
- Managed marketing, social media, CareCredit and Clover Mini payments, and daily office tasks including laundry for massage therapists.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Office Manager
Dung Xuan Nguyan
Tacoma
01.2016 - 01.2017
- Promoted to Office Manager within one month.
- Assisted Cambodian patients, checked in patients, measured vitals and prepared charts for PCP visits.
- Managed patient files, insurance verification, referrals and office opening/closing procedures.
- Liaised with insurance representatives and maintained high-volume office operations.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence and/or in person.
- Conducted regular inventory assessment of office supplies, ordering necessary medical equipment to prevent stock shortage.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues properly.
Education
Clover Park Technical College
Lakewood, WASkills
- Office Management
- Administration
- Medical Offices
- Chiropractic Offices
- Scheduling
- Patient Relations
- HR
- Payroll
- Insurance Claims
- MVA Claims
- L&I Claims
- Microsoft
- Excel
- Ten-Key
- Typing
Timeline
Office Administrator
Becker Blacktop LLC
01.2022 - 09.2025
Office Manager
Tacoma Wellness LLC
01.2017 - 01.2022
Office Manager
Dung Xuan Nguyan
01.2016 - 01.2017
Clover Park Technical College