Summary
Overview
Work History
Education
Skills
Timeline
Generic
Mary O'Brien

Mary O'Brien

Milwaukee,WI

Summary

I provide strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. I'm eager to contribute to team success and further develop my professional skills. I bring a positive attitude and commitment to continuous learning and growth in my work.

Overview

10
10
years of professional experience

Work History

Administrative Assistant II

Marquette University
04.2025 - Current
  • Manage the processing cycle for private scholarships, including posting awards, reconciling general ledger accounts, and preparing cash receipt vouchers. Maintain proper documentation following FERPA guidelines and university compliance procedures. Also manage the university website for private scholarship opportunities.

Server

Texas Roadhouse
08.2023 - 08.2025
  • Provided friendly and efficient service and made guests feel welcomed dining with us. Scored 100% on two separate occasions with secret shoppers, knowledgeable of the menu and marketing to upsell food/beverage items. Maintained my reliable and organized personality in a fast paced environment.

Customer Service Representative

Nvent ECM
04.2024 - 11.2024
  • Knowledgeable with the company’s software (Oracle) as well as providing quick and reliable information and recommendations for customers. Respond to telephone and email inquiries about availability of products, status on orders, and general information in a timely manner. Talented in communicating effectively with customers from diverse backgrounds.

Customer Service Administrator Intern

Boelter
05.2022 - 02.2023
  • Applying classroom skills to the real professional world by learning about the company’s software (SAP) to retrieve freight tracking information and edit customer’s profiles. Assisted with projects that aligned with my communications major while in school.

Server

Cheesecake Factory
06.2019 - 04.2022
  • Provided friendly and efficient service and made guests feel welcomed dining with us. Knowledgeable of the menu and marketing to upsell food/beverage items. Maintained my reliable and organized personality in a fast paced environment.

Server

Paisano’s Family Restaurant
04.2016 - 05.2019
  • Provided friendly and efficient service and made guests feel welcomed dining with us. Knowledgeable of the menu and marketing to upsell food/beverage items. Maintained my reliable and organized personality in a fast paced environment.

Education

Bachelor of Arts - Communications

UW-Milwaukee
Milwaukee
08.2023

High School Diploma -

Cudahy High School
Cudahy
06.2018

Skills

  • Microsoft Office, SAP, and Oracle (PeopleSoft) systems professional
  • Excellent organizational and multitasking abilities
  • Strong communication and interpersonal skills
  • Attention to detail
  • Accuracy in data management
  • Motivated and eager personality
  • Customer service
  • Office administration

Timeline

Administrative Assistant II

Marquette University
04.2025 - Current

Customer Service Representative

Nvent ECM
04.2024 - 11.2024

Server

Texas Roadhouse
08.2023 - 08.2025

Customer Service Administrator Intern

Boelter
05.2022 - 02.2023

Server

Cheesecake Factory
06.2019 - 04.2022

Server

Paisano’s Family Restaurant
04.2016 - 05.2019

Bachelor of Arts - Communications

UW-Milwaukee

High School Diploma -

Cudahy High School