Maryori Gonzalez

- Operated weigh scales and issued tickets when necessary.

- Collaborated with truck drivers and site personnel to resolve any weight discrepancies or issues promptly.

- Maintained accurate records of all transactions, ensuring compliance with company policies and
regulations.

- Communicated with operators to share information related to product.

- Provided superior customer service through attentive listening, clear communication, and positive
interactions with clients from diverse backgrounds.

- Contributed to overall business growth through the development of strong working relationships with
customers and suppliers.

- Improved efficiency by streamlining scale house operations and implementing updated procedures.

- Greeted customers and provided excellent service to internal and external clients.

- Increased operational efficiency by cross-training in various roles within the facility, expanding versatility
and adaptability to changing demands.

- Consistently met deadlines for reporting requirements by efficiently organizing paperwork, digital files.

- Supported company-wide sustainability initiatives by accurately tracking and reporting on recycled
materials processed through the scale house.

- Assisted in inventory management by tracking incoming materials, updating stock levels, and informing
site personnel of shortages or surplus.

- Checked loads to identify contents and unauthorized or highly regulated materials.

- Purchased and maintained office supplies.

- Processed orders basics on POS system

- Trained new team members on company policies, menu items, and customer service expectations to ensure consistent quality across the team.

- Facilitated smooth communication between front-of-house and back-of-house teams, optimizing productivity levels during peak service hours.

- Built strong relationships between staff and customers using effective interpersonal skills when resolving issues or providing assistance.

- Enhanced customer satisfaction by efficiently managing orders and addressing concerns in a timely manner.