Mary S Hickish
Customer Service
Higganum,CT
Summary
Focused & Dependable
Friendly Receptionist with just under 18 years of experience is seeking 100% remote part time work carrying out clerical and customer service tasks. She is a dependable team player with effective communication and organizational skills, committed to delivering excellence in all facets of customer service and administrative support.
Overview
18
18
years of professional experience
Work History
Receptionist
Middlesex Health
Middletown, CT
07.2004 - Current
- Greet incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answer telephone and direct calls accordingly to either internal personnel and departments or patient room.
- Resolve visitor problems and complaints or direct them to the best qualified department to handle issue
- Respond to inquiries from callers seeking information.
- Screen incoming visitors & direct then to correct department or patient room.
- Check-in visitors, distribute visitor badges and recorded visitors names in hospital database to comply with security initiatives.
Remote Virtual Assistant
Paws For Thought Animal Foundation
Birmingham, AL
09.2010 - 06.2020
- I handled all correspondence for the non-profit
- Created & maintained it's database
- Co=hosted all zoom webinars, monitored the calls & ran the board during all meetings
Education
High School Diploma -
Middletown High School
Middletown, CTAssociate of Arts - Liberal Arts And General Studies
Hartford College For Women
West Hartford, CTBachelors - Education
Saint Joseph College
West Hartford, CT Master of Arts - Special Education
Saint Joseph College
West Hartford, CTSkills
- Customer Service
- Active Listening
- Computer Proficiency
- Call Answering and Routing
- Visitor and Customer Relations
- Professional demeanor
- Customer and visitor relations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The meaning of life is to find your gift. The purpose of life is to give it away.
-William Shakespeare
Timeline
Remote Virtual Assistant
Paws For Thought Animal Foundation
09.2010 - 06.2020
Receptionist
Middlesex Health
07.2004 - Current
High School Diploma -
Middletown High School
Associate of Arts - Liberal Arts And General Studies
Hartford College For Women
Bachelors - Education
Saint Joseph College
Master of Arts - Special Education
Saint Joseph College
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