MARZHAY TAYLOR
Experienced Medical Billing and Coding professional with over 10 years in healthcare administration and insurance claims processing. Expertise in ICD-10-CM and CPT coding, insurance verification, and HIPAA compliance. Committed to maintaining accurate documentation and managing high-volume workloads while delivering quality patient support.
Skilled scheduling professional with comprehensive experience in managing calendars, coordinating logistics, and ensuring seamless operations. Strong focus on team collaboration and achieving results, adapting easily to changing needs. Proficient in multitasking, communication, and problem-solving, with reliable and organized approach to tasks.
Work History
Scheduling Coordinator
2 Years- Coordinated daily schedules for 50+ children and staff, ensuring compliance with staff-to-child ratios and enhancing operational efficiency.
- Eliminated scheduling conflicts by 25% through organized tracking systems.
- Analyzed attendance trends and adjusted staffing schedules to ensure uninterrupted childcare services.
Medical Billing Specialist
2 Years 2 Months- Processed insurance claims and followed up to secure timely reimbursement.
- Verified insurance eligibility and reviewed coverage to ensure accurate billing.
- Verified insurance eligibility and reviewed coverage information.
- Managed high-volume client interactions and resolved billing-related concerns.
- Managed high-volume client interactions, resolving billing-related concerns to enhance client satisfaction.
Patient Scheduling Coordinator
6 Years 5 Months- Coordinated patient appointments and streamlined scheduling workflows to enhance access to care.
- Processed prior authorizations and verified insurance information to ensure timely patient services.
- Maintained accurate patient records in Epic EHR to support effective patient care and compliance.
- Maintained accurate patient records within EHR systems, including Epic.
- Processed prior authorizations and verified insurance information.
- Ensured compliance with healthcare privacy regulations and documentation standards
Therapeutic Staff Support Coordinator
3 Years 4 Months- Generated weekly reports on attendance, cancellations, and rescheduling trends to enhance service delivery effectiveness.
- Supported families in accessing healthcare services while maintaining accurate records and documentation.
- Assisted families in navigating healthcare services while ensuring accurate record-keeping and documentation.
Education
Associate of Applied Science - Health Information Technology/IT And Cybersecurity
UNDERGRADUATE CERTIFICATE - Medical Billing and Coding
Dental Office Assistant Certificate - Dental assistant
Skills
Timeline
Scheduling Coordinator
Medical Billing Specialist
Patient Scheduling Coordinator
Therapeutic Staff Support Coordinator
US
DeVry University
DeVry University
COURSEWORK
EHR System & Data Management Simulation (Health Information Systems / Data Management & Databases)Designed mock healthcare databases to ensure optimal data integrity, user accessibility, and seamless entry workflows.
Audited electronic health records for strict adherence to data governance policies and information standards.
Medical Coding & Reimbursement Case Analysis (Medical Coding & Classification)Analyzed complex clinical scenarios to accurately assign ICD-10-CM and CPT codes.
Evaluated billing workflows to resolve simulated claim denials and optimize reimbursement paths.
Healthcare Compliance & Risk Assessment (Healthcare Privacy & HIPAA Compliance)Conducted risk assessments on mock facilities to identify vulnerabilities in patient data security and privacy protocols.
Developed strategic action plans to address data breaches, ensuring full compliance with HIPAA regulations.
Healthcare Network Defense & Information Security (Cybersecurity Fundamentals)Evaluated cybersecurity frameworks to protect health networks against unauthorized access, malware, and phishing threats.
Formulated security protocols, including access controls and encryption standards, to safeguard sensitive patient identifiers.